Customer Satisfaction SurveyCustomer Satisfaction Survey

SoundBroker.com Member Appreciation Survey

SoundBroker.com is committed to monitoring the quality of the service we provide, as part of an ongoing improvement process. We would appreciate your comments. (All submissions are anonymous.) Thank you.

1. How Fast Did SoundBroker.com Load?

How Fast Did SoundBroker.com Load? Lighting Fast

Fast Enough

Like Molasses

I'm Dying Here

2. How Easy Was It To Navigate?

How Easy Was It To Navigate? Instinctual

Easy

Difficult

Shoot Me

3. Did You Use Our Advance Search?

Did You Use Our Advance Search? Yes

4. Did you use our Social Media Links?

Did you use our Social Media Links? FaceBook Like Button

FaceBook Comment

Google +1

MySpace

Twitter Tweet

YouTube

N/A

5. Have you made a purchase from SoundBroker.com

Have you made a purchase from SoundBroker.com Yes, By Telephone

Yes, By Email

Yes, Online

No, I have not bought from SoundBroker.com

6. If you have bought or sold using SoundBroker.com's service, please rate us on the following (if not please skip to the last question):

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Understanding your requirements	*If you have bought or sold using SoundBroker.com's service, please rate us on the following (if not please skip to the last question): Understanding your requirements Excellent	Understanding your requirements Good	Understanding your requirements Adequate	Understanding your requirements Poor	Understanding your requirements Unacceptable	Understanding your requirements N/A
Communicating clearly and effectively in a timely manner	Communicating clearly and effectively in a timely manner Excellent	Communicating clearly and effectively in a timely manner Good	Communicating clearly and effectively in a timely manner Adequate	Communicating clearly and effectively in a timely manner Poor	Communicating clearly and effectively in a timely manner Unacceptable	Communicating clearly and effectively in a timely manner N/A
Keeping you informed of progress	Keeping you informed of progress Excellent	Keeping you informed of progress Good	Keeping you informed of progress Adequate	Keeping you informed of progress Poor	Keeping you informed of progress Unacceptable	Keeping you informed of progress N/A
Meeting the needs of your timeframe	Meeting the needs of your timeframe Excellent	Meeting the needs of your timeframe Good	Meeting the needs of your timeframe Adequate	Meeting the needs of your timeframe Poor	Meeting the needs of your timeframe Unacceptable	Meeting the needs of your timeframe N/A
Working with you and your team	Working with you and your team Excellent	Working with you and your team Good	Working with you and your team Adequate	Working with you and your team Poor	Working with you and your team Unacceptable	Working with you and your team N/A
Providing value for money	Providing value for money Excellent	Providing value for money Good	Providing value for money Adequate	Providing value for money Poor	Providing value for money Unacceptable	Providing value for money N/A
Responding promptly to problems	Responding promptly to problems Excellent	Responding promptly to problems Good	Responding promptly to problems Adequate	Responding promptly to problems Poor	Responding promptly to problems Unacceptable	Responding promptly to problems N/A
Meeting overall project objectives	Meeting overall project objectives Excellent	Meeting overall project objectives Good	Meeting overall project objectives Adequate	Meeting overall project objectives Poor	Meeting overall project objectives Unacceptable	Meeting overall project objectives N/A

7. Overall, how do you rate the quality of SoundBroker.com's services and the gear we sell?

Overall, how do you rate the quality of SoundBroker.com's services and the gear we sell? Excellent

Superb

Good

Adequate

Poor

8. Expectations, How Did We Do?

Expectations, How Did We Do? Amazing

Better than I expected

Exactly what I expected

I expected more

Not acceptable

I'm A Jerk & No One Pleases Me

9. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

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SoundBroker.com Member Appreciation Survey

Customer Satisfaction Survey
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