Russellville Dine-in Survey (New) Question Title * 1. $50 GIFT CERTIFICATE AWARDED WEEKLY! To enter this weekly drawing use your receipt to enter the following information. If you do not wish to participate in the drawing you are welcome to leave this section of the survey blank. Date Time Ticket Number Server Name Server # Question Title * 2. The Good (Compliments on our staff) Question Title * 3. We need your suggestions on how to make Stoby's better. We would greatly appreciate your honest feedback and candid input. Even though we can not improve Stoby's 100% we are certain that with your help we can improve 1% a hundred times. Question Title * 4. Please rate your overall experience with Stoby's on your most recent visit. Excellent Very Good OK Needs Improvement Poor Food Food Excellent Food Very Good Food OK Food Needs Improvement Food Poor Service Service Excellent Service Very Good Service OK Service Needs Improvement Service Poor Cleanliness Cleanliness Excellent Cleanliness Very Good Cleanliness OK Cleanliness Needs Improvement Cleanliness Poor Question Title * 5. Please rate Stoby's quality of food and service by time of Day. Excellent Very Good OK Needs Improvement Poor N/A Breakfast Breakfast Excellent Breakfast Very Good Breakfast OK Breakfast Needs Improvement Breakfast Poor Breakfast N/A Lunch Lunch Excellent Lunch Very Good Lunch OK Lunch Needs Improvement Lunch Poor Lunch N/A Afternoon Afternoon Excellent Afternoon Very Good Afternoon OK Afternoon Needs Improvement Afternoon Poor Afternoon N/A Dinner Dinner Excellent Dinner Very Good Dinner OK Dinner Needs Improvement Dinner Poor Dinner N/A Late Night Late Night Excellent Late Night Very Good Late Night OK Late Night Needs Improvement Late Night Poor Late Night N/A N/A N/A Excellent N/A Very Good N/A OK N/A Needs Improvement N/A Poor N/A N/A Comments: Question Title * 6. How long were you seated before being acknowledged by your server? Immediately Within 1 minute Within 2 minutes Longer than 2 minutes Question Title * 7. Please describe the service you received: Strongly Agree Agree Disagree Strongly Disagree N/A Appetizers Prompt Appetizers Prompt Strongly Agree Appetizers Prompt Agree Appetizers Prompt Disagree Appetizers Prompt Strongly Disagree Appetizers Prompt N/A Refills Regular Refills Regular Strongly Agree Refills Regular Agree Refills Regular Disagree Refills Regular Strongly Disagree Refills Regular N/A "Checked on" often "Checked on" often Strongly Agree "Checked on" often Agree "Checked on" often Disagree "Checked on" often Strongly Disagree "Checked on" often N/A Final Ticket Prompt Final Ticket Prompt Strongly Agree Final Ticket Prompt Agree Final Ticket Prompt Disagree Final Ticket Prompt Strongly Disagree Final Ticket Prompt N/A Name of Server and comments: Question Title * 8. What did you order? Question Title * 9. Did you receive your food in a timely manner? Question Title * 10. Please describe your food: Strongly Agree Agree Disagree Strongly Disagree N/A "Hot Food" was Hot "Hot Food" was Hot Strongly Agree "Hot Food" was Hot Agree "Hot Food" was Hot Disagree "Hot Food" was Hot Strongly Disagree "Hot Food" was Hot N/A "Cold Food" was Cold "Cold Food" was Cold Strongly Agree "Cold Food" was Cold Agree "Cold Food" was Cold Disagree "Cold Food" was Cold Strongly Disagree "Cold Food" was Cold N/A Food was prepared as requested Food was prepared as requested Strongly Agree Food was prepared as requested Agree Food was prepared as requested Disagree Food was prepared as requested Strongly Disagree Food was prepared as requested N/A Comments: Question Title * 11. Please describe the quality of your food: Excellent Very Good Satisfactory Needs Improvement Poor Flavor Flavor Excellent Flavor Very Good Flavor Satisfactory Flavor Needs Improvement Flavor Poor Texture Texture Excellent Texture Very Good Texture Satisfactory Texture Needs Improvement Texture Poor Appearance Appearance Excellent Appearance Very Good Appearance Satisfactory Appearance Needs Improvement Appearance Poor Comments: Question Title * 12. How many trains were running? Two One None Don't Recall Comments: Question Title * 13. How often do you eat at Stoby's? Several times a week Several times a month Once a month Once every couple of months Several times a year I have only eaten at Stoby's a few times This was my first visit Comments: Question Title * 14. How long have you been a Stoby's customer? First Time Less than a year 1- 5 years 6-10 years 11-20 years 21-29 years 20-25 years 25-29 years Comments: Question Title * 15. Our second best selling menu item is the Pita Tuna Sandwich. Have you tried one? Yes No Comments: Question Title * 16. Have you tried a BBQ Chicken Quesadilla? (We highly recommend this menu item to our customers who like food with a "Burst of Flavor") Yes No Comments: Question Title * 17. If you tried a BBQ Chicken Quesadilla please rate it 1-10 (10 being best) 0 - Poor 1 2 3 4 5 6 7 8 9 10 - Great Flavor Flavor 0 - Poor Flavor 1 Flavor 2 Flavor 3 Flavor 4 Flavor 5 Flavor 6 Flavor 7 Flavor 8 Flavor 9 Flavor 10 - Great Texture Texture 0 - Poor Texture 1 Texture 2 Texture 3 Texture 4 Texture 5 Texture 6 Texture 7 Texture 8 Texture 9 Texture 10 - Great Value Value 0 - Poor Value 1 Value 2 Value 3 Value 4 Value 5 Value 6 Value 7 Value 8 Value 9 Value 10 - Great Will Order Again Will Order Again 0 - Poor Will Order Again 1 Will Order Again 2 Will Order Again 3 Will Order Again 4 Will Order Again 5 Will Order Again 6 Will Order Again 7 Will Order Again 8 Will Order Again 9 Will Order Again 10 - Great Comments: Question Title * 18. In your opinion who has the best burger in town. Question Title * 19. Please rate the burger named above and Stoby's Burger from 1-10 (10 being best) 1 - Worst 2 3 4 5 6 7 8 9 10 - Best Best Burger Best Burger 1 - Worst Best Burger 2 Best Burger 3 Best Burger 4 Best Burger 5 Best Burger 6 Best Burger 7 Best Burger 8 Best Burger 9 Best Burger 10 - Best Stobys Burger Stobys Burger 1 - Worst Stobys Burger 2 Stobys Burger 3 Stobys Burger 4 Stobys Burger 5 Stobys Burger 6 Stobys Burger 7 Stobys Burger 8 Stobys Burger 9 Stobys Burger 10 - Best Question Title * 20. Did you know Esquire Magazine in it's March 2009 issue named Stoby's among the 59 best place to eat breakfast in America? Yes No Question Title * 21. Would you recommend Stoby's? Absolutely - and I do often Yes Yes - with reservations No Comments: Question Title * 22. How may we contact you if you win the WEEKLY drawing? Name: Company: Address: City/Town: State: -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code: Email Address: Phone Number: Question Title * 23. E-Club - Would you like to join Stoby's E-Club? We promise to keep your contact information strictly confidential. Yes No 100% of survey complete. Done
