Exit this survey LSSU Health CARE Center Patient Satisfaction Survey Question Title * 1. What is your gender? Male Female Question Title * 2. Status Student LSSU Employee LSSU Employee Spouse Dependent General Public Please rate your satisfaction with all items relevant for you most recent visit. Question Title * 3. Scheduling an appointment was easy. Strongly Agree Agree Neutral Disagree Strongly Agree Question Title * 4. The wait time for my appointment was acceptable. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 5. The check- in and check out processes were efficient. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 6. The registration staff was professional, friendly, courteous and helpful. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 7. The nursing/medical assistant staff was professional, friendly, courteous and helpful. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 8. I spent an adequate amount of time with my provider. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 9. My provider thoroughly explained my condition and recommended treatment in a way I could easily comprehend. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 10. My questions regarding charges, insurance and billing were answered adequately. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 11. I felt my confidentiality and privacy were carefully protected. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 12. The Health CARE Center was clean and comfortable. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 13. My overall experience was Excellent Good Fair Poor Not applicable Question Title * 14. Would you recommend the Health CARE Center Definitely Probably I Don't Know Probably Not Definitely Not Question Title * 15. Would you use the Health CARE Center again? Definitely Probably I Don't Know Probably Not Definitely Not Question Title * 16. Do you have any other comments or suggestions which might help us to improve our service to you? All comments, whether positive or negative, are appreciated. Question Title * 17. If you would like us to respond to your comments please enter your name or email address: Done