LSSU Health CARE Center Patient Satisfaction Survey
Exit this survey
1
. What is your gender?
What is your gender?
Male
Female
2
. Status
Status
Student
LSSU Employee
LSSU Employee Spouse
Dependent
General Public
Please rate your satisfaction with all items relevant for you most recent visit.
3
. Scheduling an appointment was easy.
Scheduling an appointment was easy.
Strongly Agree
Agree
Neutral
Disagree
Strongly Agree
4
. The wait time for my appointment was acceptable.
The wait time for my appointment was acceptable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
5
. The check- in and check out processes were efficient.
The check- in and check out processes were efficient.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
6
. The registration staff was professional, friendly, courteous and helpful.
The registration staff was professional, friendly, courteous and helpful.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
7
. The nursing/medical assistant staff was professional, friendly, courteous and helpful.
The nursing/medical assistant staff was professional, friendly, courteous and helpful.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
8
. I spent an adequate amount of time with my provider.
I spent an adequate amount of time with my provider.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9
. My provider thoroughly explained my condition and recommended treatment in a way I could easily comprehend.
My provider thoroughly explained my condition and recommended treatment in a way I could easily comprehend.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
10
. My questions regarding charges, insurance and billing were answered adequately.
My questions regarding charges, insurance and billing were answered adequately.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
11
. I felt my confidentiality and privacy were carefully protected.
I felt my confidentiality and privacy were carefully protected.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
12
. The Health CARE Center was clean and comfortable.
The Health CARE Center was clean and comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
13
. My overall experience was
My overall experience was
Excellent
Good
Fair
Poor
Not applicable
14
. Would you recommend the Health CARE Center
Would you recommend the Health CARE Center
Definitely
Probably
I Don't Know
Probably Not
Definitely Not
15
. Would you use the Health CARE Center again?
Would you use the Health CARE Center again?
Definitely
Probably
I Don't Know
Probably Not
Definitely Not
16
. Do you have any other comments or suggestions which might help us to improve our service to you? All comments, whether positive or negative, are appreciated.
Do you have any other comments or suggestions which might help us to improve our service to you? All comments, whether positive or negative, are appreciated.
17
. If you would like us to respond to your comments please enter your name or email address:
If you would like us to respond to your comments please enter your name or email address:
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