Exit this survey Question Title * 1. Which Netflix service do you subscribe to? Streaming only 1 DVD at a time (includes streaming) 2 DVDs at a time (includes streaming) 3+ DVDs at a time (includes streaming) Other Question Title * 2. How long have you been a Netflix subscriber? I am still on a free trial 1-3 months 3-6 months 6-12 months Between 1 and 2 years More than two years Question Title * 3. Have you ever dropped the service and then resubscribed? No Yes, once Yes, twice Yes, more than twice Question Title * 4. How many DVDs do you rent per month on average (excluding streaming)? Fewer than 1 1 2 3 4 5+ Question Title * 5. Compared to the first half of 2010, has your DVD rental usage changed? It's about the same I'm renting more I'm renting less N/A (I'm new to the service or streaming only) Question Title * 6. Overall, how satisfied are you with Netflix's DVD rental service? Highly satisfied Moderately satisfied Neither satisfied nor dissatisfied Moderately dissatisfied Highly dissatisfied Question Title * 7. How many movies or TV episodes do you stream per month? 0 (I don't stream) Less than 1 1 2 3 4 5-10 10-20 20+ Question Title * 8. Compared to the first month that you started using Netflix's streaming service, has your usage changed? It's about the same I'm streaming more than twice as much currently I'm streaming somewhat more I'm streaming somewhat less I'm streaming less than half as much N/A (I'm new to the service or don't stream) Question Title * 9. Overall, how satisfied are you with Netflix's streaming service? Highly satisfied Moderately satisfied Neither satisfied nor dissatisfied Moderately dissatisfied Highly dissatisfied No opinion -- I've never tried it Question Title * 10. If you are moderately or highly dissatisfied with Netflix's streaming service, please tell us why: Question Title * 11. Please check which other streaming/downloading (or kiosk) services you've used or subscribe to: iTunes Apple TV My cable company's video on demand Amazon Video on Demand Hulu Vudu Roku Google TV Blockbuster On Demand (streaming) Blockbuster Express kiosk Redbox kiosk Question Title * 12. For each of the above services you've tried, please tell us about your experience and how it compares to Netflix's? (You are not constrained by the size of the box.) Question Title * 13. Overall, how highly would you recommend Netflix to a friend, on a scale of 1 to 10 (with 10 being most highly)? 10 (pound-the-table highly recommend) 9 8 7 6 5 4 3 2 1 (wouldn't wish it on my worst enemy) Question Title * 14. Please share with us any additional comments. Thank you! (You are not constrained by the size of the box.) Question Title * 15. Please tell us a little about yourself. Are you: Male Female Question Title * 16. How old are you? Under 18 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 17. If you would like us to email you our analysis of the results of this survey when we complete it, please enter your email address here (we will not share it or use it for any other purpose): Done