Motor Vehicle Licensing Customer Survey Question Title * 1. Check the nature of the service you were seeking: Vehicle title transfer Driver's License Renewal/Duplicate Duplicate title DNR transaction MN State Identification Card New Resident vehicle registration Seeking information Adding a lien to a title Other (please specify) Question Title * 2. Are the hours of service convenient? Strongly agree Agree Disagree Strongly disagree Question Title * 3. Should the Motor Vehicle Licensing Services continue to be provided locally in Bloomington? Yes. No. Question Title * 4. Was your wait time reasonable for the service requested? Strongly agree Agree Disagree Strongly disagree Question Title * 5. The employee who helped me was knowledgable and provided the assistance needed. Strongly Agree Agree Disagree Strongly disagree Question Title * 6. The employee was courteous and professional. Strongly agree Agree Disagree Strongly disagree Question Title * 7. Overall, are you satisfied with the customer service provided? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 8. How likely are you to recommend our services to people you know ? Extremely likely Very likely Moderately likely Slightly likely Not at all likely Question Title * 9. Do you have any additional comments to give? Submit response >>