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2013 Express Lane Survey

1. Missouri Department of Transportation Express Lane Survey

Thank you for taking a few mintues to complete this survey on MoDOT's Express Lane. We welcome your feedback.

Question Title

* 1. How do you rate the quality of MoDOT's Express Lane?

	Strongly agree	Agree	Disagree	Strongly disagree
An effective way to communicate transportation information	An effective way to communicate transportation information Strongly agree	An effective way to communicate transportation information Agree	An effective way to communicate transportation information Disagree	An effective way to communicate transportation information Strongly disagree
Contains timely information	Contains timely information Strongly agree	Contains timely information Agree	Contains timely information Disagree	Contains timely information Strongly disagree
Contains interesting topics	Contains interesting topics Strongly agree	Contains interesting topics Agree	Contains interesting topics Disagree	Contains interesting topics Strongly disagree
Contains easy to understand articles	Contains easy to understand articles Strongly agree	Contains easy to understand articles Agree	Contains easy to understand articles Disagree	Contains easy to understand articles Strongly disagree

Question Title

* 2. If you disagreed on any of the above, what could be improved and how?

Question Title

* 3. How would you rate the look and feel of Express Lane?

	Strongly agree	Agree	Disagree	Strongly disagree
The layout is easy to follow.	The layout is easy to follow. Strongly agree	The layout is easy to follow. Agree	The layout is easy to follow. Disagree	The layout is easy to follow. Strongly disagree
I like the photos / videos / graphics.	I like the photos / videos / graphics. Strongly agree	I like the photos / videos / graphics. Agree	I like the photos / videos / graphics. Disagree	I like the photos / videos / graphics. Strongly disagree

Question Title

* 4. How often do you obtain information from MoDOT from the following sources?

	Daily	Weekly	Monthly	Less often
Website	Website Daily	Website Weekly	Website Monthly	Website Less often
Facebook	Facebook Daily	Facebook Weekly	Facebook Monthly	Facebook Less often
Twitter	Twitter Daily	Twitter Weekly	Twitter Monthly	Twitter Less often
YouTube	YouTube Daily	YouTube Weekly	YouTube Monthly	YouTube Less often
Flickr	Flickr Daily	Flickr Weekly	Flickr Monthly	Flickr Less often

Question Title

* 5. How much of Express Lane do you read?

All of it

Some of it

Just the headlines

I delete it when I get it

Question Title

* 6. Do you experience technical difficulties when opening Express Lane?

Yes

No

If yes, describe the problem.

Question Title

* 7. How can we improve Express Lane?