Conway Carry-Out Survey (New)

1. $50 GIFT CERTIFICATE AWARDED WEEKLY! To enter this weekly drawing use your receipt to enter the following information. If you do not wish to participate in the drawing you are welcome to leave this section of the survey blank.

$50 GIFT CERTIFICATE AWARDED WEEKLY! To enter this weekly drawing use your receipt to enter the following information. If you do not wish to participate in the drawing you are welcome to leave this section of the survey blank. Date
Check #
Time
Name of person who took your phone order
Name of person who took your window order
Name of person who double checked order

2. Compliments on our staff

Compliments on our staff

3. We need your suggestions on how to make Stoby's better. We would greatly appreciate your honest feedback and candid input. We cannot improve Stoby's 100% but we are certain that with your help we can improve 1% a hundred times.

We need your suggestions on how to make Stoby's better. We would greatly appreciate your honest feedback and candid input. We cannot improve Stoby's 100% but we are certain that with your help we can improve 1% a hundred times.

4. How many times out of 10 is your order 100% correct?

How many times out of 10 is your order 100% correct? 10 - Always Correct

9

8

6

5

4

3

2

1

0 - Never Correct

5. On your most recent visit was the phone answered in the following manner: "Thank you for calling Stoby's, this is (name), may I help you"?

On your most recent visit was the phone answered in the following manner: "Thank you for calling Stoby's, this is (name), may I help you"? Yes

No

Not Sure

Comments:

6. Please rate the phone manners of the person who took your order:

	Excellent	Satisfactory	Needs Improvement	Poor
Friendliness	*Please rate the phone manners of the person who took your order: Friendliness Excellent	Friendliness Satisfactory	Friendliness Needs Improvement	Friendliness Poor
Tone of Voice	Tone of Voice Excellent	Tone of Voice Satisfactory	Tone of Voice Needs Improvement	Tone of Voice Poor
Knowledge of Menu	Knowledge of Menu Excellent	Knowledge of Menu Satisfactory	Knowledge of Menu Needs Improvement	Knowledge of Menu Poor
Professionalism	Professionalism Excellent	Professionalism Satisfactory	Professionalism Needs Improvement	Professionalism Poor

Comments:

7. Please rate the overall service you received at the carry-out window:

	Excellent	Satisfactory	Needs Improvement	Poor
Food Quality	*Please rate the overall service you received at the carry-out window: Food Quality Excellent	Food Quality Satisfactory	Food Quality Needs Improvement	Food Quality Poor
Order Accuracy	Order Accuracy Excellent	Order Accuracy Satisfactory	Order Accuracy Needs Improvement	Order Accuracy Poor
Movement through line	Movement through line Excellent	Movement through line Satisfactory	Movement through line Needs Improvement	Movement through line Poor
Friendliness	Friendliness Excellent	Friendliness Satisfactory	Friendliness Needs Improvement	Friendliness Poor
Professionalism	Professionalism Excellent	Professionalism Satisfactory	Professionalism Needs Improvement	Professionalism Poor

Comments:

8. Did you receive napkins with your order?

Did you receive napkins with your order? Yes

No

Comments:

9. Did you know we sell Decaffeinated Iced Tea in addition to our regular iced tea ?

Did you know we sell Decaffeinated Iced Tea in addition to our regular iced tea ? Yes

NO

10. Have you heard that Stoby's was named by Esquire Magazine in it's March 2009 issue as having one of the 59 Best Breakfast in America ?

Have you heard that Stoby's was named by Esquire Magazine in it's March 2009 issue as having one of the 59 Best Breakfast in America ? Yes

NO

Comments:

11. How may we contact you if you win the WEEKLY drawing?
Or if you prefer to stay anonymous enter "withheld" under name.

How may we contact you if you win the WEEKLY drawing? Or if you prefer to stay anonymous enter "withheld" under name. Name:
Company:
Address:
City/Town:
State:
ZIP:
Email Address:
Phone Number:

12. Join Stoby's E-mail Club for the latest happenings and exclusive offers. We promise to keep your contact information strictly confidential.

Join Stoby's E-mail Club for the latest happenings and exclusive offers. We promise to keep your contact information strictly confidential. Yes, I want to join

No Thank You

Conway Carry-Out Survey (New)

1. Location & Ticket Information

1. $50 GIFT CERTIFICATE AWARDED WEEKLY! To enter this weekly drawing use your receipt to enter the following information. If you do not wish to participate in the drawing you are welcome to leave this section of the survey blank.

2. Compliments on our staff

3. We need your suggestions on how to make Stoby's better. We would greatly appreciate your honest feedback and candid input. We cannot improve Stoby's 100% but we are certain that with your help we can improve 1% a hundred times.

4. How many times out of 10 is your order 100% correct?

5. On your most recent visit was the phone answered in the following manner: "Thank you for calling Stoby's, this is (name), may I help you"?

6. Please rate the phone manners of the person who took your order:

7. Please rate the overall service you received at the carry-out window:

8. Did you receive napkins with your order?

9. Did you know we sell Decaffeinated Iced Tea in addition to our regular iced tea ?

10. Have you heard that Stoby's was named by Esquire Magazine in it's March 2009 issue as having one of the 59 Best Breakfast in America ?

11. How may we contact you if you win the WEEKLY drawing?Or if you prefer to stay anonymous enter "withheld" under name.

12. Join Stoby's E-mail Club for the latest happenings and exclusive offers. We promise to keep your contact information strictly confidential.

11. How may we contact you if you win the WEEKLY drawing?
Or if you prefer to stay anonymous enter "withheld" under name.