Please take a few minutes to answer the questions below. Your answers are anonymous and will be used to help us improve your child's program. Thanks for your cooperation.

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* 1. Overall, how likely are you to recommend the program to a friend or colleague?

  0- Not at all likely 1 2 3 4 5 6 7 8 9 10- Extremely likely
Likelihood

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* 2. Why or why not?

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* 3. What are the ages of your children in the YMCA's Program?

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* 4. How would you rate the program on each of the following?
Educators

  Excellent Good Fair Poor Not Applicable/Don't Know
Overall teacher quality
Consistency of teacher(s) in classroom
Teachers' interactions with the children
Teachers' ability to relate to parents

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* 5. How would you rate the program on each of the following?
Facilities

  Excellent Good Fair Poor Not Applicable/Don't Know
Safety and security
Cleanliness
Supplies and furnishings

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* 6. How would you rate the program on each of the following?
Communication

  Excellent Good Fair Poor Not Applicable/Don't Know
Daily written information
Daily verbal communication on my child's day
Monthly classroom information
Written materials on practices/ procedures when I need information
Communication by Director

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