Lords Member Satisfaction Survey 2011 17% of survey complete. In an effort to improve your experience and the level of service you receive each and every time you visit Lords, we would appreciate it if you would take a few moments to complete this survey. Return your completed survey before 31 May for a chance to win FANTASTIC PRIZES! Question Title * What is your primary reason for choosing to use Lords? Facility location Range of facilities and amenities Membership prices and options Cleanliness and condition of facilities Friendly members and staff Other (please specify) Question Title * What type of membership do you have? Visit Card 20 Visit Card 50 Visit Card 100 Day Membership 1 month Day Membership 3 month Day Membership 6 month Day Membership 12 month Day Membership DD Full Membership 1 month Full Membership 3 month Full Membership 6 month Full Membership 12 month Full Membership DD Question Title * How often do you utilise the facilities at Lords? More than once daily Daily 3 x Per Week 5 x Per Week Weekly Fortnightly Monthly Question Title * Using the scale below, please rate your overall satisfaction with the facilities at Lords. Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Not Applicable Gym & Equipment Gym & Equipment Very Satisfied Gym & Equipment Satisfied Gym & Equipment Neutral Gym & Equipment Unsatisfied Gym & Equipment Very Unsatisfied Gym & Equipment Not Applicable Pool / Spa Pool / Spa Very Satisfied Pool / Spa Satisfied Pool / Spa Neutral Pool / Spa Unsatisfied Pool / Spa Very Unsatisfied Pool / Spa Not Applicable Group Fitness Studios & Equipment Group Fitness Studios & Equipment Very Satisfied Group Fitness Studios & Equipment Satisfied Group Fitness Studios & Equipment Neutral Group Fitness Studios & Equipment Unsatisfied Group Fitness Studios & Equipment Very Unsatisfied Group Fitness Studios & Equipment Not Applicable Toilets & Changerooms Toilets & Changerooms Very Satisfied Toilets & Changerooms Satisfied Toilets & Changerooms Neutral Toilets & Changerooms Unsatisfied Toilets & Changerooms Very Unsatisfied Toilets & Changerooms Not Applicable Crèche Crèche Very Satisfied Crèche Satisfied Crèche Neutral Crèche Unsatisfied Crèche Very Unsatisfied Crèche Not Applicable Café Café Very Satisfied Café Satisfied Café Neutral Café Unsatisfied Café Very Unsatisfied Café Not Applicable Sports Courts Sports Courts Very Satisfied Sports Courts Satisfied Sports Courts Neutral Sports Courts Unsatisfied Sports Courts Very Unsatisfied Sports Courts Not Applicable Tennis Courts Tennis Courts Very Satisfied Tennis Courts Satisfied Tennis Courts Neutral Tennis Courts Unsatisfied Tennis Courts Very Unsatisfied Tennis Courts Not Applicable Squash Courts Squash Courts Very Satisfied Squash Courts Satisfied Squash Courts Neutral Squash Courts Unsatisfied Squash Courts Very Unsatisfied Squash Courts Not Applicable Next
