How SurveyMonkey uses surveys for CX
Every day, CX professionals use SurveyMonkey to get the insights they need to retain customers, drive revenue growth, and act on customer feedback. And the SurveyMonkey CX team is no different!
Join us on September 26 at 10am PST | 1pm EST for a deep dive into how our internal CX team uses SurveyMonkey products to supercharge our CX strategy and listen to our customers.
You'll learn how to use surveys for:
- Gathering key CX metrics like Net Promoter Score (NPS®)
- Collecting customer feedback and optimizing how your team can act on it
- Enhancing Voice of Customer programs
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Register now
James Munson
Senior Manager, Research Operations & Insight Programs
Craig Woods
Senior Director, Customer Success
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