SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Identify and address customer pain points, boost CSAT scores, and drive revenue growth with SurveyMonkey.

Group of people sitting next to each other and talking, with a happy emoji selected above them
Samsung logo
Allbirds logo
HP logo
Upwork logo
Box logo
Screenshot of a customer satisfaction survey being created in SurveyMonkey, with questions about the quality of the customer service a user received

Start, manage, and grow your customer satisfaction programs with an easy-to-use platform that empowers you to gather important feedback that you can act on. With 25+ question types, multi-channel response collection, advanced logic, and more, SurveyMonkey makes it easy to collect the right feedback from your customers, wherever they are.

Collect feedback and benchmark CSAT, NPS®, customer service feedback, customer effort score (CES), and more in hours to see how you stack up. Quickly transform feedback into actionable insights that improve satisfaction using intuitive analysis features.

Screenshot of a SurveyMonkey survey about shopper experience, with a word cloud next to it showing words such as "helpful, easy, quick"
Puzzle pieces with different company logos inside each one, such as Mailchimp, Microsoft, Hubspot, Salesforce

Connect customer satisfaction feedback to your CRM to contextualize insights and drive collaboration. Bring your survey data into business intelligence tools and share insights with other teams.

Screenshot of SurveyMonkey customer satisfaction survey template

Screenshot of SurveyMonkey Net Promoter Score survey template

Screenshot of SurveyMonkey customer service feedback template

Screenshot of SurveyMonkey customer effort score survey template

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.