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Page: Faculty Feedback on UH's transition to Google Mail
1. How did you migrate to Google?
 AnsweredQuestion730
 
SkippedQuestion
3
 ResponsePercentResponseCount
Voluntary migration
41.5%303
Mandatory migration
57.0%416
Unknown
1.5%11

2. When did you migrate to Google?
 AnsweredQuestion725
 
SkippedQuestion
8
 ResponsePercentResponseCount
Before December 31
36.6%265
January / February / March
20.4%148
April and after
43.0%312

3. Rate and describe your migration experience.
 AnsweredQuestion726
 
SkippedQuestion
7
 Positive - No issuesMostly positive - Some minor issuesNo OpinionSomewhat negative - Some major issuesNegative - Many major issuesRatingCount
Issues28.7% (208)33.2% (241)5.6% (41)20.4% (148)12.1% (88)726
Please describe your migration experience:
[ShowReplies]
439

4. Did you need special assistance with your migration?
 AnsweredQuestion709
 
SkippedQuestion
24
 NoYes - consulted ITS websiteYes - consulted ITS onceYes - consulted ITS multiple timesYes - ITS was unable to resolve issuesRatingCount
Help53.0% (376)15.2% (108)16.2% (115)10.7% (76)4.8% (34)709
Please describe your experience:
[ShowReplies]
258

5. Do you forward your e-mail to an alternative provider or storage system (i.e. Hotmail, Outlook, MAC Mail, Eudora)?
 AnsweredQuestion723
 
SkippedQuestion
10
 ResponsePercentResponseCount
Yes
18.0%130
No
65.8%476
Alternative provider
[ShowReplies]
16.2%117

6. Rate your use of each of the following G-mail features:
 AnsweredQuestion722
 
SkippedQuestion
11
 Always usedFrequently usedModerately usedMinimally usedNever usedRatingCount
G-mail (without forwarding)58.3% (416)12.3% (88)6.3% (45)10.9% (78)12.2% (87)714
Google Calendar25.4% (178)9.9% (69)5.3% (37)14.9% (104)44.6% (312)700
Google Documents8.2% (57)11.2% (78)16.8% (117)29.1% (203)34.8% (243)698
Google Chat2.7% (19)2.5% (17)5.2% (36)16.6% (115)72.9% (504)691
Comments & suggestions on degree of use:
[ShowReplies]
162

7. Rate the effectiveness of each of the following G-mail features:
 AnsweredQuestion669
 
SkippedQuestion
64
 Extremely effectiveVery effectiveModerately effectiveMinimally effectiveNot effectiveRatingCount
G-mail (without forwarding)29.3% (190)27.7% (180)25.6% (166)10.3% (67)7.1% (46)649
Google Calendar27.8% (140)22.6% (114)17.1% (86)9.9% (50)22.6% (114)504
Google Documents16.1% (79)22.6% (111)27.9% (137)15.3% (75)18.1% (89)491
Google Chat10.4% (38)13.7% (50)18.9% (69)12.6% (46)44.4% (162)365
Comments & suggestions on effectiveness:
[ShowReplies]
168

8. Do you prefer Google mail, UH webmail or another alternative e-mail provider?
 AnsweredQuestion696
 
SkippedQuestion
37
 ResponsePercentResponseCount
Google
50.3%350
UH Webmail
31.8%221
Alternative provider
[ShowReplies]
18.0%125

9. Rate your level of concern with privacy issues. *Note that you can only answer either row of this question. This was an error we would have liked to resolve, but we would have had to clear all the survey data in order to do so. Thanks for your understanding!
 AnsweredQuestion733
 
SkippedQuestion
0
 Not concernedSomewhat concernedNo opinionConcernedVery concernedRatingCount
Google21.5% (118)24.6% (135)7.7% (42)21.5% (118)24.6% (135)548
UH Webmail42.8% (198)22.9% (106)16.4% (76)12.7% (59)5.2% (24)463
Please explain your privacy concerns:
[ShowReplies]
245

10. Do you have any suggestions for improving Google?
 AnsweredQuestion364
 
SkippedQuestion
369
 ResponseCount
[ShowReplies]364

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