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Page: VIP Survey.
1. Please Enter Your Most Recent Service Invoice Number Below.
 answered question117
 
skipped question
2
 Response
Count
[ShowReplies]117

2. The time it took to complete the work on your vehicle?
 answered question117
 
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2
 Response
Percent
Response
Count
Very Satisfied
94.0%110
Somewhat Satisfied
1.7%2
Satisfied
4.3%5
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

3. The professionalism and friendliness of our staff?
 answered question117
 
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2
 Response
Percent
Response
Count
Very Satisfied
98.3%115
Somewhat Satisfied 0.0%0
Satisfied
1.7%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

4. The quality of our work?
 answered question117
 
skipped question
2
 Response
Percent
Response
Count
Very Satisfied
98.3%115
Somewhat Satisfied
0.9%1
Satisfied
0.9%1
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

5. The appearance of our shop?
 answered question117
 
skipped question
2
 Response
Percent
Response
Count
Very Satisfied
92.3%108
Somewhat Satisfied
6.0%7
Satisfied
1.7%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

6. The accuracy of our estimate?
 answered question117
 
skipped question
2
 Response
Percent
Response
Count
Very Satisfied
91.5%107
Somewhat Satisfied
4.3%5
Satisfied
3.4%4
Somewhat Dissatisfied
0.9%1
Very Dissatisfied 0.0%0

7. The overall value you received?
 answered question117
 
skipped question
2
 Response
Percent
Response
Count
Very Satisfied
94.0%110
Somewhat Satisfied
3.4%4
Satisfied
2.6%3
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

8. Would you recommend us to a friend?
 answered question117
 
skipped question
2
 Response
Percent
Response
Count
Very Likely
96.6%113
Somewhat Likely
2.6%3
Likely
0.9%1
Somewhat Unlikely 0.0%0
Very Unlikely 0.0%0

9. Please share any comments you may have concerning your recent service visit with us!
 answered question117
 
skipped question
2
 Response
Count
[ShowReplies]117

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