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Page: VIP Customer Survey
1. Please Enter Your Most Recent Service Invoice Number Below.
 answered question122
 
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 Response
Count
[ShowReplies]122

2. The time it took to complete the work on your vehicle?
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 Response
Percent
Response
Count
Very Satisfied
91.8%112
Somewhat Satisfied
3.3%4
Satisfied
4.1%5
Somewhat Dissatisfied 0.0%0
Very Dissatisfied
0.8%1

3. The professionalism and friendliness of our staff?
 answered question122
 
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 Response
Percent
Response
Count
Very Satisfied
98.4%120
Somewhat Satisfied
0.8%1
Satisfied 0.0%0
Somewhat Dissatisfied 0.0%0
Very Dissatisfied
0.8%1

4. The quality of our work?
 answered question122
 
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 Response
Percent
Response
Count
Very Satisfied
95.9%117
Somewhat Satisfied
0.8%1
Satisfied
1.6%2
Somewhat Dissatisfied
0.8%1
Very Dissatisfied
0.8%1

5. The appearance of our shop?
 answered question122
 
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 Response
Percent
Response
Count
Very Satisfied
82.0%100
Somewhat Satisfied
8.2%10
Satisfied
9.0%11
Somewhat Dissatisfied 0.0%0
Very Dissatisfied
0.8%1

6. The accuracy of our estimate?
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 Response
Percent
Response
Count
Very Satisfied
92.6%113
Somewhat Satisfied
3.3%4
Satisfied
3.3%4
Somewhat Dissatisfied 0.0%0
Very Dissatisfied
0.8%1

7. The overall value you received?
 answered question122
 
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 Response
Percent
Response
Count
Very Satisfied
94.3%115
Somewhat Satisfied
3.3%4
Satisfied
0.8%1
Somewhat Dissatisfied
0.8%1
Very Dissatisfied
0.8%1

8. Would you recommend us to a friend?
 answered question122
 
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 Response
Percent
Response
Count
Very Likely
98.4%120
Somewhat Likely 0.0%0
Likely 0.0%0
Somewhat Unlikely
0.8%1
Very Unlikely
0.8%1

9. Please share any comments you may have concerning your recent service visit with us!
 answered question122
 
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 Response
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[ShowReplies]122

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