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Page: VIP Survey.
1. Please Enter Your Most Recent Service Invoice Number Below.
 answered question428
 
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2
 Response
Count
[ShowReplies]428

2. The time it took to complete the work on your vehicle?
 answered question428
 
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 Response
Percent
Response
Count
Very Satisfied
93.0%398
Somewhat Satisfied
2.8%12
Satisfied
4.0%17
Somewhat Dissatisfied 0.0%0
Very Dissatisfied
0.2%1

3. The professionalism and friendliness of our staff?
 answered question428
 
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 Response
Percent
Response
Count
Very Satisfied
97.2%416
Somewhat Satisfied
0.9%4
Satisfied
1.9%8
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

4. The quality of our work?
 answered question428
 
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2
 Response
Percent
Response
Count
Very Satisfied
95.3%408
Somewhat Satisfied
1.9%8
Satisfied
2.3%10
Somewhat Dissatisfied
0.2%1
Very Dissatisfied
0.2%1

5. The appearance of our shop?
 answered question428
 
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2
 Response
Percent
Response
Count
Very Satisfied
91.1%390
Somewhat Satisfied
4.7%20
Satisfied
4.0%17
Somewhat Dissatisfied
0.2%1
Very Dissatisfied 0.0%0

6. The accuracy of our estimate?
 answered question428
 
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2
 Response
Percent
Response
Count
Very Satisfied
91.4%391
Somewhat Satisfied
4.0%17
Satisfied
4.4%19
Somewhat Dissatisfied 0.0%0
Very Dissatisfied
0.2%1

7. The overall value you received?
 answered question428
 
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2
 Response
Percent
Response
Count
Very Satisfied
91.4%391
Somewhat Satisfied
3.3%14
Satisfied
4.9%21
Somewhat Dissatisfied
0.2%1
Very Dissatisfied
0.2%1

8. Would you recommend us to a friend?
 answered question428
 
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 Response
Percent
Response
Count
Very Likely
96.3%412
Somewhat Likely
1.4%6
Likely
2.1%9
Somewhat Unlikely 0.0%0
Very Unlikely
0.2%1

9. Please share any comments you may have concerning your recent service visit with us!
 answered question428
 
skipped question
2
 Response
Count
[ShowReplies]428

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