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Page: What this online survey is all about
1. Are you an employee or a consultant?
 answered question70
 
skipped question
1
 Response
Percent
Response
Count
Employee (of one organisation)
65.7%46
Consultant (working for multiple organisations)
34.3%24
Clarify your choice, if it is a difficult one
[ShowReplies]
12

Page: Questions for employees
1. Is your organisation using MSC at present?
 answered question45
 
skipped question
26
 Response
Percent
Response
Count
Yes
71.1%32
No
28.9%13

Page: Questions for those not or no longer using MSC
1. If your organisation is not using it, is that because... (tick as many as needed)
 answered question5
 
skipped question
66
 Response
Percent
Response
Count
It seems too time consuming
60.0%3
We don’t understand how to use it properly
40.0%2
We tried, and it didn’t work
20.0%1
There are differences of opinion within our organisation about how useful it will be
20.0%1
Other (please specify)
[ShowReplies]
5

2. Has your organisation used MSC in the past, but stopped using it?
 answered question11
 
skipped question
60
 Response
Percent
Response
Count
Yes
36.4%4
No
63.6%7

3. If yes, why did you stop using it... (tick as many as needed)
 answered question8
 
skipped question
63
 Response
Percent
Response
Count
We had achieved what we wanted to achieve with its use.
25.0%2
The donor did not like it
12.5%1
It distracted staff from their primary duties
12.5%1
It was too time consuming
75.0%6
We were more interested in impacts that could be quantified
12.5%1
Other (please specify)
[ShowReplies]
3

Page: Questions for those using MSC
1. Are you using MSC methodology as it is outlined in the manual? (tick one only)
 answered question24
 
skipped question
47
 Response
Percent
Response
Count
1. Yes, very close to the way it is outlined
41.7%10
2. Yes, we use the manual, but not exactly how it is outlined
50.0%12
3. No, we have developed our own methodology
12.5%3

2. Re choice 2: If you are using MSC as described in the manual but with some changes, what sort of changes did you make, and why?
 answered question15
 
skipped question
56
 Response
Count
[ShowReplies]15

3. Re choice 3: If you developed your own methodology, can you briefly describe it? In what ways is it different from MSC?
 answered question3
 
skipped question
68
 Response
Count
[ShowReplies]3

4. Why is your organisation using MSC?... (tick as many as needed)
 answered question26
 
skipped question
45
 Response
Percent
Response
Count
To find "success stories" to give to donors and to put on our website and newsletter
65.4%17
To identify innovations that could be developed and used elsewhere
34.6%9
To identify and learn from our mistakes
76.9%20
To clarify where we want to go, our aims and objectives
34.6%9
To clarify our values
30.8%8
To identify important areas of agreement and difference of views on how we should be working
42.3%11
To find out about unexpected changes
80.8%21
To document changes that are not easy to count.
96.2%25
Other (please specify)
[ShowReplies]
4

5. Is your organisation using MSC for... (tick as many as needed)
 answered question24
 
skipped question
47
 Response
Percent
Response
Count
Periodic monitoring (during the program)
62.5%15
Evaluation (at a point during the program)
41.7%10
Evaluation (at the end of a program)
45.8%11
Research
25.0%6
Other (please specify)
[ShowReplies]
7

6. Is your organisation using MSC for... (tick as many as needed)
 answered question19
 
skipped question
52
 Response
Percent
Response
Count
Use in development projects or programmes
100.0%19
Use in humanitarian emergencies
10.5%2
Other (please specify)
[ShowReplies]
5

7. What sector/area does your organisation use MSC?... (tick as many as needed)
 answered question25
 
skipped question
46
 Response
Percent
Response
Count
Agriculture
40.0%10
Counselling
4.0%1
Health
40.0%10
Education
60.0%15
Livelihoods
56.0%14
Water and sanitation
40.0%10
Governance
20.0%5
Human rights
8.0%2
Humanitarian emergencies
16.0%4
Community development
64.0%16
Other (please specify)
[ShowReplies]
12

8. What sort of changes have your organisation been monitoring/evaluating/researching through the use of MSC?... (tick as many as needed)
 answered question26
 
skipped question
45
 Response
Percent
Response
Count
Changes in peoples lives (knowledge, attitude, behaviour, possessions, etc)
96.2%25
Changes in relationships between people
61.5%16
Changes within specific organisations
30.8%8
Changes in relationships between specific organisations
34.6%9
Changes within whole sectors e.g. govt, private sector or civil society
26.9%7
Other (please specify)
[ShowReplies]
4

9. What sort of problems or challenges has your organisation faced when using MSC? (either when first introducing it, or later on)
 answered question24
 
skipped question
47
 Response
Count
[ShowReplies]24

10. What have been the most important benefits of using MSC?
 answered question20
 
skipped question
51
 Response
Count
[ShowReplies]20

11. What would you most like to learn about other organisations' experiences with the use of MSC?
 answered question20
 
skipped question
51
 Response
Count
[ShowReplies]20

12. How would you describe your organisation? (Tick as many as needed)
 answered question23
 
skipped question
48
 Response
Percent
Response
Count
A professional membership organisation 0.0%0
A community level membership organisation
8.7%2
A national NGO
4.3%1
A local NGO 0.0%0
A "think tank" outside of a university 0.0%0
A government body
8.7%2
A private sector business
4.3%1
An international NGO
60.9%14
A multilateral organisation e.g. a UN body
13.0%3
A university
8.7%2
Other (please specify)
[ShowReplies]
6

13. In what country is your organisation located?
 answered question23
 
skipped question
48
 Response
Count
[ShowReplies]23

14. If people want to find out more about the way you are using MSC, can they contact you? If so, please provide a contact email address.
 answered question22
 
skipped question
49
 Response
Percent
Response
Count
Yes
72.7%16
No
27.3%6
Contact email address
[ShowReplies]
17

15. Have you or your organisation written anything on the use of MSC (e.g. instructions on how to use the method, a report on the results, a comparison with other methods, etc..)
 answered question22
 
skipped question
49
 Response
Percent
Response
Count
No
40.9%9
Yes, but it is for internal use only
45.5%10
Yes, and we can provide it to others on request
13.6%3
Yes, and we would like to make it more widely available 0.0%0
Yes, and it is now publicly available
4.5%1
Tell us more...
[ShowReplies]
12

Page: Questions for consultants
1. How many clients have you used MSC with? (Tick one only)
 answered question29
 
skipped question
42
 Response
Percent
Response
Count
None yet
10.3%3
One only
17.2%5
More, but a minority of my clients
31.0%9
Most of my clients
34.5%10
All of my clients
6.9%2

2. If you are not using MSC with your clients is that because...(click as many as needed)
 answered question15
 
skipped question
56
 Response
Percent
Response
Count
It seems too time consuming
6.7%1
I don’t yet understand how to use it properly
6.7%1
I have tried it before, and it didn’t work 0.0%0
No one has yet asked for it
20.0%3
There is not yet sufficient agreement within the client organisation about whether MSC will be useful
46.7%7
Other (please specify)
[ShowReplies]
53.3%8

3. How long have you been using MSC with your clients? (Tick one only)
 answered question30
 
skipped question
41
 Response
Percent
Response
Count
Not yet
13.3%4
Less than one year
23.3%7
2-5 years
60.0%18
More than 5 years
3.3%1

4. Are you using the MSC methodology as it is outlined in the manual? (Tick one only)
 answered question26
 
skipped question
45
 Response
Percent
Response
Count
1. Yes, very close to the way it is outlined
53.8%14
2. Yes, I use the manual, but not exactly how it is outlined
42.3%11
3. No, I have developed my own methodology
3.8%1
Other (please specify)
[ShowReplies]
6

5. Re choice 2: If you are using MSC as described in the manual but with some changes, what sort of changes did you make, and why?
 answered question15
 
skipped question
56
 Response
Count
[ShowReplies]15

6. Re choice 3: If you developed your own methodology, can you briefly describe it? In what ways is it different from MSC?
 answered question4
 
skipped question
67
 Response
Count
[ShowReplies]4

7. Why are you (and your clients) using MSC?... (tick as many as needed)
 answered question24
 
skipped question
47
 Response
Percent
Response
Count
To find "success stories" to give to donors and to put on websites and newsletters
75.0%18
To identify innovations that could be developed and used elsewhere
54.2%13
To identify and learn from mistakes
70.8%17
To clarify where they want to go, their aims and objectives
33.3%8
To clarify their values
50.0%12
To identify important areas of agreement and difference of views on how they should be working
29.2%7
To find out about unexpected changes
95.8%23
To document changes that are not easy to count.
91.7%22
Other (please specify)
[ShowReplies]
6

8. Are you (and your clients) using MSC for?... (tick as many as needed)
 answered question24
 
skipped question
47
 Response
Percent
Response
Count
Periodic monitoring (during the program)
62.5%15
Evaluation (at a point during the program)
50.0%12
Evaluation (at the end of a program)
54.2%13
Research
29.2%7
Other (please specify)
[ShowReplies]
2

9. Is your organisation using MSC for... (tick as many as needed)
 answered question21
 
skipped question
50
 Response
Percent
Response
Count
Use in development projects or programmes
100.0%21
Use in humanitarian emergencies
23.8%5
Other (please specify)
[ShowReplies]
4

10. What sector/area do your clients using MSC?... (tick as many as needed)
 answered question24
 
skipped question
47
 Response
Percent
Response
Count
Health
62.5%15
Education
75.0%18
Livelihoods
50.0%12
Agriculture
33.3%8
Water and sanitation
50.0%12
Governance
25.0%6
Human rights
29.2%7
Counselling
8.3%2
Humanitarian emergencies
20.8%5
Community development
75.0%18
Other (please specify)
[ShowReplies]
6

11. What sort of changes have you (and / or your clients) been monitoring/evaluating/researching through the use of MSC?... (tick as many as needed)
 answered question24
 
skipped question
47
 Response
Percent
Response
Count
Changes in peoples lives (knowledge, attitude, behaviour, possessions, etc)
100.0%24
Changes in relationships between people
62.5%15
Changes within specific organisations
62.5%15
Changes in relationships between specific organisations
45.8%11
Changes within whole sectors e.g. govt, private sector or civil society
33.3%8
Other (please specify)
[ShowReplies]
2

12. What sort of problems or challenges has you (and / your clients) faced when using MSC? (either when first introducing it, or later on)
 answered question22
 
skipped question
49
 Response
Count
[ShowReplies]22

13. What have been the most important benefits of using MSC?
 answered question21
 
skipped question
50
 Response
Count
[ShowReplies]21

14. What would you most like to learn about other consultants (and / or their clients) experiences with the use of MSC?
 answered question14
 
skipped question
57
 Response
Count
[ShowReplies]14

15. How would you describe your clients (using MSC)? (Tick as many as needed)
 answered question20
 
skipped question
51
 Response
Percent
Response
Count
A government body
35.0%7
A private sector business
10.0%2
An international NGO
55.0%11
A national NGO
25.0%5
A local NGO
40.0%8
A professional membership organisation
5.0%1
A community level membership organisation
20.0%4
A "think tank" outside of a university 0.0%0
A multilateral organisation e.g. a UN body
25.0%5
A university
5.0%1
Other (please specify)
[ShowReplies]
2

16. In what country do you do most of your work as a consultant?
 answered question20
 
skipped question
51
 Response
Count
[ShowReplies]20

17. If people want to find out more about the way you are using MSC, can they contact you? If so, please provide a contact email address.
 answered question20
 
skipped question
51
 Response
Percent
Response
Count
Yes
90.0%18
No
10.0%2
Contact email address
[ShowReplies]
19

18. Have you or your organisation written anything on the use of MSC (e.g. instructions on how to use the method, a report on the results, a comparison with other methods, etc..)
 answered question21
 
skipped question
50
 Response
Percent
Response
Count
No
14.3%3
Yes, but it is for internal use only
66.7%14
Yes, and we can provide it to others on request
14.3%3
Yes, and we would like to make it more widely available
4.8%1
Yes, and it is now publicly available
9.5%2
Tell us more!
[ShowReplies]
14

Page: The results so far
1. Is there anything else you would like to say? In response to the questions, or about the aggregated results you have seen so far?
 answered question17
 
skipped question
54
 Response
Count
[ShowReplies]17

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