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Page: VIP Customer Survey
1. Please Enter Your Most Recent Service Invoice Number Below.
 answered question250
 
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 Response
Count
[ShowReplies]250

2. The time it took to complete the work on your vehicle?
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 Response
Percent
Response
Count
Very Satisfied
88.8%222
Somewhat Satisfied
3.2%8
Satisfied
6.0%15
Somewhat Dissatisfied
1.6%4
Very Dissatisfied
0.4%1

3. The professionalism and friendliness of our staff?
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 Response
Percent
Response
Count
Very Satisfied
93.2%233
Somewhat Satisfied
2.8%7
Satisfied
3.2%8
Somewhat Dissatisfied
0.4%1
Very Dissatisfied
0.4%1

4. The quality of our work?
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 Response
Percent
Response
Count
Very Satisfied
90.4%226
Somewhat Satisfied
1.6%4
Satisfied
4.4%11
Somewhat Dissatisfied
1.6%4
Very Dissatisfied
2.0%5

5. The appearance of our shop?
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 Response
Percent
Response
Count
Very Satisfied
95.2%238
Somewhat Satisfied
3.2%8
Satisfied
1.2%3
Somewhat Dissatisfied 0.0%0
Very Dissatisfied
0.4%1

6. The accuracy of our estimate?
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 Response
Percent
Response
Count
Very Satisfied
86.4%216
Somewhat Satisfied
5.2%13
Satisfied
4.8%12
Somewhat Dissatisfied
2.0%5
Very Dissatisfied
1.6%4

7. The overall value you received?
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 Response
Percent
Response
Count
Very Satisfied
85.6%214
Somewhat Satisfied
5.2%13
Satisfied
5.6%14
Somewhat Dissatisfied
1.6%4
Very Dissatisfied
2.0%5

8. Would you recommend us to a friend?
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 Response
Percent
Response
Count
Very Likely
91.2%228
Somewhat Likely
4.0%10
Likely
2.0%5
Somewhat Unlikely 0.0%0
Very Unlikely
2.8%7

9. Please share any comments you may have concerning your recent service visit with us!
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 Response
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[ShowReplies]250

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