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Page: Al's Auto Service VIP Customer Survey
1. Please Enter Your Most Recent Service Invoice Number Below.
 answered question160
 
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 Response
Count
[ShowReplies]160

2. The time it took to complete the work on your vehicle?
 answered question160
 
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 Response
Percent
Response
Count
Very Satisfied
96.3%154
Somewhat Satisfied
1.9%3
Satisfied
1.9%3
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

3. The professionalism and friendliness of our staff?
 answered question160
 
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 Response
Percent
Response
Count
Very Satisfied
99.4%159
Somewhat Satisfied 0.0%0
Satisfied
0.6%1
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

4. The quality of our work?
 answered question160
 
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 Response
Percent
Response
Count
Very Satisfied
96.9%155
Somewhat Satisfied
1.9%3
Satisfied
1.3%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

5. The appearance of our shop?
 answered question160
 
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 Response
Percent
Response
Count
Very Satisfied
99.4%159
Somewhat Satisfied 0.0%0
Satisfied
0.6%1
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

6. The accuracy of our estimate?
 answered question160
 
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 Response
Percent
Response
Count
Very Satisfied
97.5%156
Somewhat Satisfied
1.3%2
Satisfied
1.3%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

7. The overall value you received?
 answered question160
 
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 Response
Percent
Response
Count
Very Satisfied
96.9%155
Somewhat Satisfied
1.9%3
Satisfied
1.3%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

8. Would you recommend us to a friend?
 answered question160
 
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 Response
Percent
Response
Count
Very Likely
98.1%157
Somewhat Likely
0.6%1
Likely
1.3%2
Somewhat Unlikely 0.0%0
Very Unlikely 0.0%0

9. Please share any comments you may have concerning your recent service visit with us!
 answered question160
 
skipped question
1
 Response
Count
[ShowReplies]160

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