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Page: VIP Survey.
1. Please Enter Your Most Recent Service Invoice Number Below.
 answered question120
 
skipped question
1
 Response
Count
[ShowReplies]120

2. The time it took to complete the work on your vehicle?
 answered question120
 
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 Response
Percent
Response
Count
Very Satisfied
91.7%110
Somewhat Satisfied
3.3%4
Satisfied
4.2%5
Somewhat Dissatisfied
0.8%1
Very Dissatisfied 0.0%0

3. The professionalism and friendliness of our staff?
 answered question120
 
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 Response
Percent
Response
Count
Very Satisfied
98.3%118
Somewhat Satisfied 0.0%0
Satisfied
1.7%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

4. The quality of our work?
 answered question120
 
skipped question
1
 Response
Percent
Response
Count
Very Satisfied
96.7%116
Somewhat Satisfied
1.7%2
Satisfied
1.7%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

5. The appearance of our shop?
 answered question120
 
skipped question
1
 Response
Percent
Response
Count
Very Satisfied
95.0%114
Somewhat Satisfied
3.3%4
Satisfied
1.7%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

6. The accuracy of our estimate?
 answered question120
 
skipped question
1
 Response
Percent
Response
Count
Very Satisfied
93.3%112
Somewhat Satisfied
3.3%4
Satisfied
3.3%4
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

7. The overall value you received?
 answered question120
 
skipped question
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 Response
Percent
Response
Count
Very Satisfied
89.2%107
Somewhat Satisfied
8.3%10
Satisfied
2.5%3
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

8. Would you recommend us to a friend?
 answered question120
 
skipped question
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 Response
Percent
Response
Count
Very Likely
97.5%117
Somewhat Likely
0.8%1
Likely
1.7%2
Somewhat Unlikely 0.0%0
Very Unlikely 0.0%0

9. Please share any comments you may have concerning your recent service visit with us!
 answered question120
 
skipped question
1
 Response
Count
[ShowReplies]120

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