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Page: VIP Survey.
1. Please Enter Your Most Recent Service Invoice Number Below.
 answered question116
 
skipped question
1
 Response
Count
[ShowReplies]116

2. The time it took to complete the work on your vehicle?
 answered question116
 
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1
 Response
Percent
Response
Count
Very Satisfied
91.4%106
Somewhat Satisfied
3.4%4
Satisfied
4.3%5
Somewhat Dissatisfied
0.9%1
Very Dissatisfied 0.0%0

3. The professionalism and friendliness of our staff?
 answered question116
 
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 Response
Percent
Response
Count
Very Satisfied
98.3%114
Somewhat Satisfied 0.0%0
Satisfied
1.7%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

4. The quality of our work?
 answered question116
 
skipped question
1
 Response
Percent
Response
Count
Very Satisfied
96.6%112
Somewhat Satisfied
1.7%2
Satisfied
1.7%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

5. The appearance of our shop?
 answered question116
 
skipped question
1
 Response
Percent
Response
Count
Very Satisfied
95.7%111
Somewhat Satisfied
2.6%3
Satisfied
1.7%2
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

6. The accuracy of our estimate?
 answered question116
 
skipped question
1
 Response
Percent
Response
Count
Very Satisfied
93.1%108
Somewhat Satisfied
3.4%4
Satisfied
3.4%4
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

7. The overall value you received?
 answered question116
 
skipped question
1
 Response
Percent
Response
Count
Very Satisfied
88.8%103
Somewhat Satisfied
8.6%10
Satisfied
2.6%3
Somewhat Dissatisfied 0.0%0
Very Dissatisfied 0.0%0

8. Would you recommend us to a friend?
 answered question116
 
skipped question
1
 Response
Percent
Response
Count
Very Likely
97.4%113
Somewhat Likely
0.9%1
Likely
1.7%2
Somewhat Unlikely 0.0%0
Very Unlikely 0.0%0

9. Please share any comments you may have concerning your recent service visit with us!
 answered question116
 
skipped question
1
 Response
Count
[ShowReplies]116

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