Zanzibar Soul Fusion

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* 1. Which Location Did You Visit Most Recently?

Shaker Square Location

Downtown Cleveland Location

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* 2. How did you hear about Zanzibar Soul Fusion? (Choose 2)

	Via
1.	1. Via menu
2.	2. Via menu

Other (please specify)

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* 3. Was parking easily available?

Hard to locate

Easy to locate

I used Valet

N/A

Comment

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* 4. Did you have to travel far to visit Zanzibar Soul Fusion?

Walking Distance

Eastside of Cleveland

Westside of Cleveland

Eastern Suburbs

Western Suburbs

Out of Town

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* 5. How often do you dine with us?

First Time

Daily

Weekly

Monthly

A couple times a year

Other (please specify)

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* 6. Were you greeted warmly when entering Zanzibar? (Choose One)

	Warm Reception	Satisfactory Reception	Cool Reception	Cold Reception
By Host	By Host Warm Reception	By Host Satisfactory Reception	By Host Cool Reception	By Host Cold Reception
By Bar Staff	By Bar Staff Warm Reception	By Bar Staff Satisfactory Reception	By Bar Staff Cool Reception	By Bar Staff Cold Reception
By Server	By Server Warm Reception	By Server Satisfactory Reception	By Server Cool Reception	By Server Cold Reception
By Manager	By Manager Warm Reception	By Manager Satisfactory Reception	By Manager Cool Reception	By Manager Cold Reception

Other (please specify)

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* 7. Zanzibar's Dining Service?

	Excellent	Good	Average	Poor	N/A
How was your wait to be seated w/Reservations?	How was your wait to be seated w/Reservations? Excellent	How was your wait to be seated w/Reservations? Good	How was your wait to be seated w/Reservations? Average	How was your wait to be seated w/Reservations? Poor	How was your wait to be seated w/Reservations? N/A
How was your wait to be seated w/out Reservations?	How was your wait to be seated w/out Reservations? Excellent	How was your wait to be seated w/out Reservations? Good	How was your wait to be seated w/out Reservations? Average	How was your wait to be seated w/out Reservations? Poor	How was your wait to be seated w/out Reservations? N/A
Did your server greet you in a timely manner?	Did your server greet you in a timely manner? Excellent	Did your server greet you in a timely manner? Good	Did your server greet you in a timely manner? Average	Did your server greet you in a timely manner? Poor	Did your server greet you in a timely manner? N/A
Was your server knowledgeable with the menu & selections?	Was your server knowledgeable with the menu & selections? Excellent	Was your server knowledgeable with the menu & selections? Good	Was your server knowledgeable with the menu & selections? Average	Was your server knowledgeable with the menu & selections? Poor	Was your server knowledgeable with the menu & selections? N/A
Was your server attentive and available when needed?	Was your server attentive and available when needed? Excellent	Was your server attentive and available when needed? Good	Was your server attentive and available when needed? Average	Was your server attentive and available when needed? Poor	Was your server attentive and available when needed? N/A
Was your server pleasant and sociable?	Was your server pleasant and sociable? Excellent	Was your server pleasant and sociable? Good	Was your server pleasant and sociable? Average	Was your server pleasant and sociable? Poor	Was your server pleasant and sociable? N/A
Did you receive your order in a timely manner?	Did you receive your order in a timely manner? Excellent	Did you receive your order in a timely manner? Good	Did you receive your order in a timely manner? Average	Did you receive your order in a timely manner? Poor	Did you receive your order in a timely manner? N/A

Other (please specify)

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* 8. Zanzibar's Bar Service?

	Excellent	Good	Average	Poor	N/A
Did the bartender greet you in a timely manner?	Did the bartender greet you in a timely manner? Excellent	Did the bartender greet you in a timely manner? Good	Did the bartender greet you in a timely manner? Average	Did the bartender greet you in a timely manner? Poor	Did the bartender greet you in a timely manner? N/A
Was the bartender knowledgeable with the menu & selections?	Was the bartender knowledgeable with the menu & selections? Excellent	Was the bartender knowledgeable with the menu & selections? Good	Was the bartender knowledgeable with the menu & selections? Average	Was the bartender knowledgeable with the menu & selections? Poor	Was the bartender knowledgeable with the menu & selections? N/A
Was the bartender attentive and available when needed?	Was the bartender attentive and available when needed? Excellent	Was the bartender attentive and available when needed? Good	Was the bartender attentive and available when needed? Average	Was the bartender attentive and available when needed? Poor	Was the bartender attentive and available when needed? N/A
Was the bartender pleasant and sociable?	Was the bartender pleasant and sociable? Excellent	Was the bartender pleasant and sociable? Good	Was the bartender pleasant and sociable? Average	Was the bartender pleasant and sociable? Poor	Was the bartender pleasant and sociable? N/A
Did you receive your order in a timely manner?	Did you receive your order in a timely manner? Excellent	Did you receive your order in a timely manner? Good	Did you receive your order in a timely manner? Average	Did you receive your order in a timely manner? Poor	Did you receive your order in a timely manner? N/A

Other (please specify)

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* 9. Zanzibar's Menus

	Excellent	Good	Average	Poor	N/A
How would you rate the food Price Value?	How would you rate the food Price Value? Excellent	How would you rate the food Price Value? Good	How would you rate the food Price Value? Average	How would you rate the food Price Value? Poor	How would you rate the food Price Value? N/A
How would you rate the food Quality and Taste?	How would you rate the food Quality and Taste? Excellent	How would you rate the food Quality and Taste? Good	How would you rate the food Quality and Taste? Average	How would you rate the food Quality and Taste? Poor	How would you rate the food Quality and Taste? N/A
How would you rate the Selection?	How would you rate the Selection? Excellent	How would you rate the Selection? Good	How would you rate the Selection? Average	How would you rate the Selection? Poor	How would you rate the Selection? N/A
How would you rate the Bar Price Value?	How would you rate the Bar Price Value? Excellent	How would you rate the Bar Price Value? Good	How would you rate the Bar Price Value? Average	How would you rate the Bar Price Value? Poor	How would you rate the Bar Price Value? N/A
How would you rate the Drink selection?	How would you rate the Drink selection? Excellent	How would you rate the Drink selection? Good	How would you rate the Drink selection? Average	How would you rate the Drink selection? Poor	How would you rate the Drink selection? N/A
How would you rate the Taste of the Drinks?	How would you rate the Taste of the Drinks? Excellent	How would you rate the Taste of the Drinks? Good	How would you rate the Taste of the Drinks? Average	How would you rate the Taste of the Drinks? Poor	How would you rate the Taste of the Drinks? N/A

What would you like to see added to the Menus?

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* 10. Overall Zanzibar Experience

	Excellent	Good	Average	Poor	N/A
How did you like the Decor of Zanzibar?	How did you like the Decor of Zanzibar? Excellent	How did you like the Decor of Zanzibar? Good	How did you like the Decor of Zanzibar? Average	How did you like the Decor of Zanzibar? Poor	How did you like the Decor of Zanzibar? N/A
How would you rate the cleanliness of Zanzibar?	How would you rate the cleanliness of Zanzibar? Excellent	How would you rate the cleanliness of Zanzibar? Good	How would you rate the cleanliness of Zanzibar? Average	How would you rate the cleanliness of Zanzibar? Poor	How would you rate the cleanliness of Zanzibar? N/A
How would you rate the Restroom Decor?	How would you rate the Restroom Decor? Excellent	How would you rate the Restroom Decor? Good	How would you rate the Restroom Decor? Average	How would you rate the Restroom Decor? Poor	How would you rate the Restroom Decor? N/A
Was the Restrooms clean at the time of your visit?	Was the Restrooms clean at the time of your visit? Excellent	Was the Restrooms clean at the time of your visit? Good	Was the Restrooms clean at the time of your visit? Average	Was the Restrooms clean at the time of your visit? Poor	Was the Restrooms clean at the time of your visit? N/A
How did you enjoy the Music played at Zanzibar?	How did you enjoy the Music played at Zanzibar? Excellent	How did you enjoy the Music played at Zanzibar? Good	How did you enjoy the Music played at Zanzibar? Average	How did you enjoy the Music played at Zanzibar? Poor	How did you enjoy the Music played at Zanzibar? N/A
Was the Music volume in the room adequate?	Was the Music volume in the room adequate? Excellent	Was the Music volume in the room adequate? Good	Was the Music volume in the room adequate? Average	Was the Music volume in the room adequate? Poor	Was the Music volume in the room adequate? N/A
Was the lighting adequate?	Was the lighting adequate? Excellent	Was the lighting adequate? Good	Was the lighting adequate? Average	Was the lighting adequate? Poor	Was the lighting adequate? N/A

Please share with us any suggetions?

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* 11. When did you visit Zanzibar?

Date & Time

Date

Time

AM/PM

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* 12. If available, can you please provide the "Order #" and Server name from your receipt?

Order #

Server Name

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* 13. So that we will know that our staff is personable, can you please give us any names that you can remember? (Don't worry about spelling.)

Good Impressions:

Bad Impressions:

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* 14. Did Management inquire about your experience during your visit to Zanzibar?

Manager

Executive Chef

Owner

Not Sure

Other (please specify)

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* 15. Would you recommend Zanzibar to friends?

Yes

Maybe

Other (please specify)

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* 16. What would you like to see added to Zanzibar's offerings?

Live Entertainment

Valet Everyday

Professional Networking Monthly Event

Others (please specify)

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* 17. Have you ever eaten at any of Soul Republic United Restaurants: Jezebels Bayou, Stonetown, or Angie's Soul Food/Cafe?

Angie's on 3400 St. Clair Ave.

Angie's in Lee/ Harvard Plaza

Angie's at 23041 Emery Rd.

Other (please specify)

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* 18. Please provide as much information as possible, so that we can respond adequately to your feedback.
For Drawing eligibility, you must provide at least a "Full Name, Email address and Phone #".
We will randomly select the winners of the gift cards.

Name:

Company:

Address:

Address 2:

City/Town:

State:

ZIP:

Country:

Email Address:

Phone Number:

100% of survey complete.

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* 1. Which Location Did You Visit Most Recently?

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* 2. How did you hear about Zanzibar Soul Fusion? (Choose 2)

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* 3. Was parking easily available?

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* 4. Did you have to travel far to visit Zanzibar Soul Fusion?

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* 5. How often do you dine with us?

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* 6. Were you greeted warmly when entering Zanzibar? (Choose One)

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* 7. Zanzibar's Dining Service?

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* 8. Zanzibar's Bar Service?

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* 9. Zanzibar's Menus

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* 10. Overall Zanzibar Experience

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* 11. When did you visit Zanzibar?

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* 12. If available, can you please provide the "Order #" and Server name from your receipt?

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* 13. So that we will know that our staff is personable, can you please give us any names that you can remember? (Don't worry about spelling.)

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* 14. Did Management inquire about your experience during your visit to Zanzibar?

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* 15. Would you recommend Zanzibar to friends?

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* 16. What would you like to see added to Zanzibar's offerings?

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* 17. Have you ever eaten at any of Soul Republic United Restaurants: Jezebels Bayou, Stonetown, or Angie's Soul Food/Cafe?

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* 18. Please provide as much information as possible, so that we can respond adequately to your feedback.For Drawing eligibility, you must provide at least a "Full Name, Email address and Phone #".We will randomly select the winners of the gift cards.

* 18. Please provide as much information as possible, so that we can respond adequately to your feedback.
For Drawing eligibility, you must provide at least a "Full Name, Email address and Phone #".
We will randomly select the winners of the gift cards.