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1. How did you make an appointment with us today?

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2. If you used the phone, Did you like the automated greeter experience?

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3. Did the staff at Westbury Animal Hospital greet you in a friendly and compassionate way?

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4. Was the amount of time you waited in the lobby appropriate for your pet's situation?

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5. How did the veterinarians contribute to your overall experience?

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6. How did the customer service employees (greeter, receptionist,pharmacy assistant, & cashier) contribute to your overall experience?

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7. How did the technical employees (exam room assistants, kennel assistants, & technicians) contribute to your overall experience?

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8. Was there one person that made a difference in your visit with us today? If so please explain.

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9. What can Westbury Animal Hospital do better to serve you and your family?

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