Well Sense - Online Provider Directory Survey

Provider Directory Survey

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* 1. Please select one of the following statements that best describes why you visited our online Find-a-Provider site:

I knew the name of the provider and wanted to see if the provider was in the Well Sense Health Plan network.

I did not know the name of a provider so I was trying to find one (I knew the specialty for which I needed to find a provider).

I wanted the names of several providers in a particular specialty

I was looking for a hospital

None of the above

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* 2. If you answered "None of the above," please briefly describe why you visited our online Find-a-Provider site.

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* 3. Was the information you were looking for (select one):

Easy to find

Difficult to find

Neither easy nor difficult to find

Couldn’t find the information I was looking for

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* 4. Was the type size easy to read?

Yes

No

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* 5. Were the directions easy to follow?

Yes

No

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* 6. Was the information easy to understand?

Yes

No

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* 7. If you did not find the information easy to understand, please briefly explain the difficulty you had.

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* 8. Was the information in your preferred language?

Yes

No

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* 9. If the information was not in your preferred language, what is your preferred language?

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* 10. We want to improve our online Find-a-Provider site, so please share any suggestions you may have.

Thank you for helping us to make this a better Find-a-Provider site!