Cheshire Fire and Rescue Service website - feedback 2014

Page 1 of 6 - Cheshire Fire and Rescue Service website survey

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Question Title

* 1. How did you find out about the Cheshire Fire and Rescue Service website?

1. Already knew site from previous visit

2. Search engine result eg Google, Yahoo, Ask

3. Forms and leaflets

4. Other fire and rescue service advertising

5. Link from another website

6. Guessed the website address

7. Friends/family told me

8. Someone at the fire and rescue service told me

9. Through my local fire station

10. I work for the fire and rescue service

11. Other (please specify)

Question Title

* 2. In the last 6 months, approximately how many times have you visited this website?

1. Daily

2. Several times in month

3. Monthly

4. Every few months

5. Very rarely

6. First time visitor

Question Title

* 3. What would make you use the website more often? (Please specify)

Question Title

* 4. What was your main purpose for coming to the website today?

1. Find information

2. Book a home safety assessment

3. Request a service

4. Just browsing

5. Other (please specify)

Question Title

* 5. What was the main section of the web site that you were interested in today?

1. General Fire & Rescue Service information

2. Job vacancies

3. Safety at work or business safety

4. Home safety

5. Public or community safety

6. Road safety

7. Fire stations

8. Incidents

9. Safety campaigns

10. Fire Authority

11. Find out about my area

12. Young people’s projects

13. Contact the Service

14. View the kidzone

15. Documents, policies, srategies

16. Blogs

17. Video/podcasts

18. Forum

19. Other (please specify)

Question Title

* 6. If you had not come to the website for this purpose, what would be your preferred way of contacting the Service?

1. By telephone

2. By post

3. In person

4. By e-mail

5. In no other way

6. Other (please specify)