Vicon Customer Satisfaction Survey Question Title * 1. Overall, how satisfied or dissatisfied are you with Vicon? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 2. Which of the following words would you use to describe Vicon products? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 3. How well do Vicon Products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. How would you rate the quality of Vicon products? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 5. How would you rate the value for money of Vicon products? Excellent Above average Average Below average Poor Question Title * 6. How responsive have we been to your questions or concerns about Vicon products? Extremely responsive Very responsive Moderately responsive Not so responsive Not at all responsive Not applicable Question Title * 7. How long have you been a customer of Vicon? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet Question Title * 8. How likely are you to purchase any of Vicon products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 9. How likely is it that you would recommend Vicon to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 10. Generally speaking, what things does Vicon do well? Question Title * 11. What things could Vicon improve on? Question Title * 12. What future direction would you like Vicon to take? Question Title * 13. Contact Information: Name Company Country Email Address Phone Number Submit response