Thank you in advance for sharing your insights and thoughts, it should only take a few moments and will really help our understanding of the vape store & online customer base. 

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* 1. What are the key sales channels your business operates in?

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* 2. What products are you expecting to focus on in the next 12 months to achieve growth?

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* 3. For your stores / websites, which device types are in growth ?

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* 4. Which are your fastest growing e-liquid containing products? (order these from best to worst using the arrows - as best you can)

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* 5. In recent months, what % share do these products have of your total vaping unit sales?

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* 6. Is there any vaping innovation you're particularly excited about? Either new products recently listed, or you've heard about?

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* 7. What are the most common issues/needs/questions customers ask when visiting your stores or websites?

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* 8. Are all your customers' needs being met, or are there any customer requests which current product types don't address?

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* 9. What would you say is the approximate % split of your customer base, by their motivation to vape?

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* 10. Have you noticed any particular change in growth of sales over the last 2 months, for these specific products?

  Sales are down in last 2 months Sales are slightly down in last 2 months Sales are about the same in the last 2 months Sales are slightly up in the last 2 months Sales are up in the last 2 months
Disposables
Nic Salt 10ml
Freebase 10ml
Pods (pre-filled)

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* 11. Disposables are receiving mixed feelings from different groups and media - they are recognised to help smokers quit, but are also attracting youth vapers and have a negative impact on the environment.

What do you think the UK government will do to reduce these impacts but support smokers using disposables to quit smoking?

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* 12. Are there any other vaping trends you've spotted in your stores or eCommerce platforms you'd like to share?

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* 13. Company Name (you can leave this blank if you'd like your responses to be anonymous).

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