Vape Store & Vape eCommerce

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* 1. What are the key sales channels your business operates in?

Vape Store retailer 1-5 stores

Vape store retailer 5+ stores

Wholesale supplier to vape stores and/or online retailers

Smaller online vape store supporting/connected to your vape shops

Large online vape store

Online merchants (e.g. eBay, Amazon)

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* 2. What products are you expecting to focus on in the next 12 months to achieve growth?

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* 3. For your stores / websites, which device types are in growth ?

Refillable Pod Devices (e.g. Vaporesso Xros)

Pod Mod Sub-Ohm Devices & Coils (e.g. SMOK Nord/Novo)

Advanced Sub-Ohm devices & Coils (Box Mod)

Clearomiser Devices & Tanks

Pen Device & Tanks/Coils

Prefilled Pod Devices (e.g. Juul, ELFA)

Cigalike Devices

Other (please specify)

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* 4. Which are your fastest growing e-liquid containing products? (order these from best to worst using the arrows - as best you can)

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* 5. In recent months, what % share do these products have of your total vaping unit sales?

Disposables (%)

Nic Salt 10ml (%)

Freebase 10ml (%)

Pods (pre-filled) (%)

Everything else (%)

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* 6. Is there any vaping innovation you're particularly excited about? Either new products recently listed, or you've heard about?

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* 7. What are the most common issues/needs/questions customers ask when visiting your stores or websites?

Common Question 1*

Common Question 2

Common Question 3

Common Question 4

Common Question 5

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* 8. Are all your customers' needs being met, or are there any customer requests which current product types don't address?

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* 9. What would you say is the approximate % split of your customer base, by their motivation to vape?

Social Vapers / Vaping for enjoyment (%)

Vaping is helping customer reduce/quit smoking (%)

Vaper has quit smoking. They vape to stop them going back to smoking (%)

Vaper has quit smoking. They vape and wouldn't go back to smoking (%)

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* 10. Have you noticed any particular change in growth of sales over the last 2 months, for these specific products?

	Sales are down in last 2 months	Sales are slightly down in last 2 months	Sales are about the same in the last 2 months	Sales are slightly up in the last 2 months	Sales are up in the last 2 months
Disposables	Disposables Sales are down in last 2 months	Disposables Sales are slightly down in last 2 months	Disposables Sales are about the same in the last 2 months	Disposables Sales are slightly up in the last 2 months	Disposables Sales are up in the last 2 months
Nic Salt 10ml	Nic Salt 10ml Sales are down in last 2 months	Nic Salt 10ml Sales are slightly down in last 2 months	Nic Salt 10ml Sales are about the same in the last 2 months	Nic Salt 10ml Sales are slightly up in the last 2 months	Nic Salt 10ml Sales are up in the last 2 months
Freebase 10ml	Freebase 10ml Sales are down in last 2 months	Freebase 10ml Sales are slightly down in last 2 months	Freebase 10ml Sales are about the same in the last 2 months	Freebase 10ml Sales are slightly up in the last 2 months	Freebase 10ml Sales are up in the last 2 months
Pods (pre-filled)	Pods (pre-filled) Sales are down in last 2 months	Pods (pre-filled) Sales are slightly down in last 2 months	Pods (pre-filled) Sales are about the same in the last 2 months	Pods (pre-filled) Sales are slightly up in the last 2 months	Pods (pre-filled) Sales are up in the last 2 months

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* 11. Disposables are receiving mixed feelings from different groups and media - they are recognised to help smokers quit, but are also attracting youth vapers and have a negative impact on the environment.

What do you think the UK government will do to reduce these impacts but support smokers using disposables to quit smoking?

Vape Store & Vape eCommerce - Trends Survey

Question Title

* 1. What are the key sales channels your business operates in?

Question Title

* 2. What products are you expecting to focus on in the next 12 months to achieve growth?

Question Title

* 3. For your stores / websites, which device types are in growth ?

Question Title

* 4. Which are your fastest growing e-liquid containing products? (order these from best to worst using the arrows - as best you can)

Question Title

* 5. In recent months, what % share do these products have of your total vaping unit sales?

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* 6. Is there any vaping innovation you're particularly excited about? Either new products recently listed, or you've heard about?

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* 7. What are the most common issues/needs/questions customers ask when visiting your stores or websites?

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* 8. Are all your customers' needs being met, or are there any customer requests which current product types don't address?

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* 9. What would you say is the approximate % split of your customer base, by their motivation to vape?

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* 10. Have you noticed any particular change in growth of sales over the last 2 months, for these specific products?

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* 12. Are there any other vaping trends you've spotted in your stores or eCommerce platforms you'd like to share?

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* 13. Company Name (you can leave this blank if you'd like your responses to be anonymous).