Premium Tax Customer Survey

Please help us to evaluate the services provided by our Premium Tax Unit by completing the 12-question survey provided on the following page. The Premium Tax Unit processes all premium tax reports and payments. Your feedback will help us focus our efforts so we can provide the best service. The survey generally takes less than 10 minutes to complete.

YOU MAY KEEP YOUR SURVEY RESPONSE ANONYMOUS. You do not need to include your name or any other identifying information in the survey response. Item 11 asks your company type. We use this information to determine whether customer satisfaction is consistent among various types of companies.

IF YOU NEED A RESPONSE TO AN ISSUE OR CONCERN, please also e-mail us at PMasoya@azinsurance.gov.

TELL US HOW WE CAN IMPROVE. Please share any ideas that you have concerning how we can improve the service that our Premium Tax Unit provides. Please include details if you believe the quality of our service in any way falls short of your expectations. Please also let us know if another state insurance department has a better system or procedure for processing premium tax payments, and tell us what you like about that system.
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