Talk and Save Wireless My Account Feedback

Questions about My Account?

Our Dedicated Live Agents are ready to assist you!

Our hours of operation are:
Monday to Friday: 8:30 AM - 10:00 PM (EST)
Saturday: 10:00 AM - 7:00 PM (EST)
Sunday & Holidays: 11:00 AM - 7:00 PM (EST)
Closed: December 25th & January 1st

Customer Care: 1-888-281-8209

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* 1. Please let us know what type of device you used to access My Account (choose all that apply).

PC or MAC

Tablet or iPad

Mobile Phone

Other (please specify)

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* 2. How easy is it to navigate our my account website?

Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

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* 3. How easy is it to find the information you are looking for on our my account website?

Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

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* 4. Were you able to find what you were looking for?

Yes

What other information should we provide on our my account website?

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* 5. How clear is the information available on our my account website?

Extremely clear

Very clear

Moderately clear

Slightly clear

Not at all clear

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* 6. How visually appealing is our my account website?

Extremely appealing

Very appealing

Moderately appealing

Slightly appealing

Not at all appealing

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* 7. How professional is the look and feel of our my account website?

Extremely professional

Very professional

Moderately professional

Slightly professional

Not at all professional

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* 8. How up-to-date is the content on our my account website?

Extremely up-to-date

Very up-to-date

Moderately up-to-date

Slightly up-to-date

Not at all up-to-date

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* 9. How likely are you to recommend our my account website to others?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

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* 1. Please let us know what type of device you used to access My Account (choose all that apply).

Question Title

* 2. How easy is it to navigate our my account website?

Question Title

* 3. How easy is it to find the information you are looking for on our my account website?

Question Title

* 4. Were you able to find what you were looking for?

Question Title

* 5. How clear is the information available on our my account website?

Question Title

* 6. How visually appealing is our my account website?

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* 7. How professional is the look and feel of our my account website?

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* 8. How up-to-date is the content on our my account website?

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* 9. How likely are you to recommend our my account website to others?

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* 10. What can we do to improve our website?