Introduction

Singapore Customs will be revamping our website to serve you better. To help us improve our website, we would like you to take this 5-minute survey. All information collected will be kept strictly confidential.

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* 1. Are you a traveler?

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* 2. Are you a trader or involved in the trading business?

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* 3. If you picked yes in Question 2, kindly indicate your role.

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* 4. How often do you visit our website?

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* 5. How did you learn about our website? (You can select more than one option)

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* 6. Which devices do you usually use to visit our website? (You can select more than one option)

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* 7. What do you like about our website? (You can select more than one option)

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* 8. What do you dislike about our website? (You can select more than one option)

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* 9. Please rate the following attributes of our website (1-Poor to 10-Excellent):

  1 2 3 4 5 6 7 8 9 10
The information is sufficient to meet my needs and address all my queries
The information is easy to understand
The information is easy to find
The information is accurate

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* 10. Please rate the usefulness of information on the webpages that you visit.
(1-Least Useful to 10-Most Useful)

Select N/A for pages that you do not visit.

  1 2 3 4 5 6 7 8 9 10 N/A
(a) For information on schemes and licences
(b) For information on internet and postal purchases
(c) For information on prohibited and controlled goods
(d) For information on valuation, duties & GST
(e) For information on Duty Free Concession and GST Relief
(f) For information for Importers
(g) For information for Exporters
(h) For information for Manufacturers
(i ) For information for Freight Forwarders/Declaring Agents
(j ) For information on TradeNET
(k) For information on TradeFIRST eligibility
(l) For information on Travel Advisory
(m) For information on transferring residence to Singapore
(n) To find career opportunities

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* 11. Which of the information types listed in Question 10 are important to you when you visit our website? (You can just write the alphabets attached to the information types i.e. a, b, c)

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* 12. Would you prefer if our website content was presented in more formats, i.e. graphics and videos?

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* 13. What improvements would you like to see on our website?

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* 14. Would you be willing to help us rate our website after we have redesigned it? If so, kindly provide your email address.


Thank you for your time.

T