Rider Satisfaction Survey Question Title * 1. In what county do you live? Bastrop Blanco Burnet Caldwell Fayette Hays Lee Travis Williamson. Other (please specify) Question Title * 2. In what city do you live? Question Title * 3. What is your ZIP code? (Please enter a 5-digit ZIP code.) Question Title * 4. What is your age? 0-18 18-24 25-40 41-55 56-65 66-75 75 or older Question Title * 5. Have you ever personally used CARTS services? sYes No Question Title * 6. What is the biggest challenge to you personally getting around to the places you need to go? Traffic Cost Disability Lack of vehicle Age Other (please specify) Question Title * 7. What CARTS service, if any, are you already familiar with: Curb-to-curb pickup (such as for medical trips) Interurban (CARTS buses running between towns) Local fixed-route bus service in my town CARTS connections to CapMetro None of the above Question Title * 8. On a scale of 1-10, how would you rate current CARTS services that you’re familiar with? 1 2 3 4 5 6 7 8 9 10 Question Title * 9. Which of these best describes how you feel about using CARTS: It gets me where I need to go It’s okay, I don’t have another good option It’s important to my independence and quality of life It’s fun, I appreciate the service and the amenities I use it but I wish there were more amenities I would use it more if there were more routes/more buses I wish I knew more about it Other (please specify) Question Title * 10. I would probably use CARTS more if… Routes went more places Buses ran at better times It felt it was really intended for people like me and my family Bus stops were better marked and protected from the weather I understood more about what services are offered, I’m glad CARTS is there, but I’m not likely to use it No offense, but I don’t see much value in CARTS Other (please specify) Question Title * 11. Please use the following space to leave any additional comments, concerns, or questions. Done
