1. Patient Survey

At Repromed we are committed to providing quality care as well as the best possible treatment outcomes.
Your feedback on our services is extremely important to us. We would appreciate you taking a few minutes to complete this online form. All comments are valued and taken seriously.
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* 1. My clinic visit/treatment was:

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* 2. What was the purpose of your visit? (You may select multiple responses)

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* 3. How satisfied have you been with the services you have received at Repromed?

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* 4. How accessible was the facility to you?

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* 5. Do we live up to our motto "Fertility Excellence with Heart"? Please tick and comment if necessary. 

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* 6. Were your personal/ cultural needs met? 

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* 7. Do you feel like we protected your privacy? 

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* 8. Were you comfortable during all appointments/procedures?

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* 9. How likely is it that you would recommend Repromed to a friend or colleague?

Not at all likely
Extremely likely

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* 10. What does each area do well?

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* 11. What could we do to improve our services?

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* 12. Please provide any additional comments below

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* 13. Your feedback is completely OPTIONAL. All information will be kept confidential.
You may leave this space blank if you wish.

Thank you for completing this survey.

If you would like to follow up on any concerns you have or place a complaint please email, the Quality Team, Quality@repromed.co.nz If you wish to discuss these with us please get in touch to arrange a suitable time.

All clients are informed of the Code of Consumer Rights and the Health and Disability Commissioner (HDC). If you aren’t satisfied with the Repromed feedback system and have further concerns, you may wish to follow the Health and Disability Commissioner complaint process found on the HDC website at https://www.hdc.org.nz/making-a-complaint/complaint-process/

You can also contact the HDC’s Advocacy Service for advice and assistance on 0800 555 050 or email advocacy@hdc.org.nz

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