Exit this survey Repairs satisfaction survey Question Title * 1. Please enter your job reference number here. (This must be entered correctly to be entered into the prize draw. The job reference number can be found on the email.) Question Title * 2. Please enter your property reference number here. (This must be entered correctly to be entered into the prize draw. The reference number can be found on the email.) Question Title * 3. Were you satisfied with the repair service you received from the contractor? Satisfied Dissatisfied Question Title * 4. Was the appointment kept? Yes No Question Title * 5. Did the contractor show identification? Yes No Question Title * 6. How many visits did it take to complete the repair? 1 2 3 4 5 Question Title * 7. On a scale of 1-10, where 1 is very poor and 10 is excellent, how would you rate: 1 2 3 4 5 6 7 8 9 10 The contractor's behaviour? The contractor's behaviour? 1 The contractor's behaviour? 2 The contractor's behaviour? 3 The contractor's behaviour? 4 The contractor's behaviour? 5 The contractor's behaviour? 6 The contractor's behaviour? 7 The contractor's behaviour? 8 The contractor's behaviour? 9 The contractor's behaviour? 10 How well the contractor cleaned up after they finished the work? How well the contractor cleaned up after they finished the work? 1 How well the contractor cleaned up after they finished the work? 2 How well the contractor cleaned up after they finished the work? 3 How well the contractor cleaned up after they finished the work? 4 How well the contractor cleaned up after they finished the work? 5 How well the contractor cleaned up after they finished the work? 6 How well the contractor cleaned up after they finished the work? 7 How well the contractor cleaned up after they finished the work? 8 How well the contractor cleaned up after they finished the work? 9 How well the contractor cleaned up after they finished the work? 10 The quality of the repair? The quality of the repair? 1 The quality of the repair? 2 The quality of the repair? 3 The quality of the repair? 4 The quality of the repair? 5 The quality of the repair? 6 The quality of the repair? 7 The quality of the repair? 8 The quality of the repair? 9 The quality of the repair? 10 Your comments Question Title * 8. Please use the space below for any comments, giving any reasons why you were happy or not with the repair, or giving suggestions for improvements. Question Title * 9. Taking everything into account, how satisfied or dissatisfied are you with the overall service provided by your landlord? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied Question Title * 10. Overall, how satisfied or dissatisfied are you with your neighbourhood as a place to live? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied Fair Processing Notice Question Title * 11. The information you have provided will be stored and kept in accordance with our confidentiality procedure and will be held in accordance with the principles set out in the Data Protection Act 2018. We will share the information you have provided so that we can improve services. If you do not want your name and address to be included, please indicate below. Yes No Done
