Customer Satisfaction Survey - Raymore, Missouri Development Services Department Question Title * 1. My contact with the Development Services Department involved: (check all that apply) General Inquiry P&Z Application Zoning Question Code Enforcement Building Permit GIS Inquiry Other Question Title * 2. Type of contact with the Development Services Department: In person at Department office Telephone Email On-site inspection Other Question Title * 3. Staff member(s) who assisted you: James Cadoret Heather Eisenbarth Brittany Parker Drayton Vogel Katie Jardieu Ty Erickson Jon Woerner Question Title * 4. Did the service or response provided by the staff member meet your needs? Yes No Partly Question Title * 5. Please rate the Development Services staff in the following areas: Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree Readily available Readily available Strongly Disagree Readily available Somewhat Disagree Readily available Neutral Readily available Somewhat Agree Readily available Strongly Agree Courteous Courteous Strongly Disagree Courteous Somewhat Disagree Courteous Neutral Courteous Somewhat Agree Courteous Strongly Agree Knowledgeable Knowledgeable Strongly Disagree Knowledgeable Somewhat Disagree Knowledgeable Neutral Knowledgeable Somewhat Agree Knowledgeable Strongly Agree Helpful Helpful Strongly Disagree Helpful Somewhat Disagree Helpful Neutral Helpful Somewhat Agree Helpful Strongly Agree Professional Professional Strongly Disagree Professional Somewhat Disagree Professional Neutral Professional Somewhat Agree Professional Strongly Agree Respectful Respectful Strongly Disagree Respectful Somewhat Disagree Respectful Neutral Respectful Somewhat Agree Respectful Strongly Agree Prompt & Timely Prompt & Timely Strongly Disagree Prompt & Timely Somewhat Disagree Prompt & Timely Neutral Prompt & Timely Somewhat Agree Prompt & Timely Strongly Agree Provided the information I needed Provided the information I needed Strongly Disagree Provided the information I needed Somewhat Disagree Provided the information I needed Neutral Provided the information I needed Somewhat Agree Provided the information I needed Strongly Agree Question Title * 6. Was the service you received: Above your expectations? What you expected? Less than expected? Question Title * 7. Overall, how would you rate the level of assistance you received from the Development Services staff? Poor Fair Good Excellent Question Title * 8. Additional comments or suggestions for improved customer service: Done
