Exit this survey Company 33% of survey complete. To help us maintain and improve our services, we would be most grateful if you would complete this survey. Question Title * 1. In dealing with Plastic Surgeon, what matters to you most? Not important Important Very important Standard of repair Standard of repair Not important Standard of repair Important Standard of repair Very important Punctuality Punctuality Not important Punctuality Important Punctuality Very important Professionalism Professionalism Not important Professionalism Important Professionalism Very important Communication of information Communication of information Not important Communication of information Important Communication of information Very important Other (please specify) Question Title * 2. How important to you are the following when buying finishing services? Not important Important Very important Quality of repair Quality of repair Not important Quality of repair Important Quality of repair Very important Cost of repair Cost of repair Not important Cost of repair Important Cost of repair Very important Speed of repair Speed of repair Not important Speed of repair Important Speed of repair Very important Landfill saving Landfill saving Not important Landfill saving Important Landfill saving Very important Other (please specify) Question Title * 3. What is most important to you when ordering finishing services? Not important Important Very important Personal service Personal service Not important Personal service Important Personal service Very important Information and advice Information and advice Not important Information and advice Important Information and advice Very important Free demonstration Free demonstration Not important Free demonstration Important Free demonstration Very important Ease of ordering Ease of ordering Not important Ease of ordering Important Ease of ordering Very important Transparent pricing Transparent pricing Not important Transparent pricing Important Transparent pricing Very important Speed of response Speed of response Not important Speed of response Important Speed of response Very important Other (please specify) Question Title * 4. What other aspects do you consider when choosing a supplier? Environmental awareness Quality accreditation Employment ethos Health and safety accreditation Character of sales representative Financial stability Question Title * 5. What is your overall satisfaction with Plastic Surgeon? Excellent Good Reasonable Poor Question Title * 6. How does Plastic Surgeon's service compare to your other suppliers? Best Better overall Average Worse Question Title * 7. How likely or unlikely are you to buy from Plastic Surgeon again? Very likely Likely Unlikely Very unlikely Question Title * 8. How likely or unlikely would you be to recommend Plastic Surgeon to a colleague? Very likely Likely Unlikely Very unlikely Question Title * 9. How do you rate the reputation of Plastic Surgeon? Excellent Good Average Poor Bad Question Title * 10. How easy is it to do business with us? Very easy Moderately easy Not easy Difficult Question Title * 11. How do you rate the value for money of our service? Excellent Good Average Poor Question Title * 12. Have you ever used one of our competitors? Yes No Question Title * 13. If 'Yes' what was the competitor's name? Question Title * 14. How did you rate their service to ours? Better Equal Worse Not applicable Question Title * 15. What phrase best describes the service that Plastic Surgeon provides? Cosmetic finishing Fine finishing Surface repair Cosmetic repair Snagging Surface finishing Other (please specify) Next
