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* 1. How quickly does your doctor's staff help you when you need help?

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* 2. How friendly is your doctor's office staff?

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* 3. How knowledgeable is your doctor's office staff?

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* 4. How easy is it to schedule urgent appointments with your doctor when you're ill?

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* 5. How easy is it to get to your doctor's office?

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* 6. During a typical office visit, does your doctor spend too much time with you, too little time with you, or about the right amount of time with you?

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* 7. How much do you trust your doctor to make medical decisions that are in your best interests?

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* 8. How helpful is your doctor at explaining your medical condition(s)?

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* 9. How well does your doctor explain how to take your medicine(s)?

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* 10. How well does your doctor answer your questions?

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* 11. How well does your doctor listen to you?

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* 12. Overall, are you satisfied with your doctor, dissatisfied with your doctor, or neither satisfied nor dissatisfied?

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* 13. How likely are you to recommend your doctor to family or friends?

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