Exit this survey MAPIR Follow-Up Survey As an ongoing quality improvement process to the Pennsylvania Medical Assistance Electronic Health Record Incentive Program, we wanted collect follow-up data in regards to the current and future operations of the program. Thank you for your time and assistance. Question Title * 1. The following information is optional: Name: Company: Email Address: Phone Number: Question Title * 2. What compelled you to implement an Electronic Health Record? Check all that apply. EHR Incentive Program Health Information Exchange (HIE) Medical Home Accreditation Ease Of Use Other (please specify) Question Title * 3. In addition to adopting, implementing and upgrading (A,I,U) to a certified EHR system, what additional steps have you taken in order to reach Meaningful Use standards? Question Title * 4. How well do you know about Regional Extension Centers (RECs)? No knowledge of Regional Extension Centers Heard of Regional Extension Centers, but need more information Know of Regional Extension Centers, but do not work with them Already work with Regional Extension Centers Other (please specify) Question Title * 5. How well do you know about Health Information Exchange (HIE)? No knowledge of Health Information Exchange Heard of Health Information Exchange, but need more information Know of Health Information Exchange Other (please specify) Question Title * 6. Please rate the ease of the overall application process. 1 (Easy) 2 3 (Intermediate) 4 5 (Difficult) Medical Assistance Enrollment Medical Assistance Enrollment 1 (Easy) Medical Assistance Enrollment 2 Medical Assistance Enrollment 3 (Intermediate) Medical Assistance Enrollment 4 Medical Assistance Enrollment 5 (Difficult) CMS R&A CMS R&A 1 (Easy) CMS R&A 2 CMS R&A 3 (Intermediate) CMS R&A 4 CMS R&A 5 (Difficult) PROMISe Enrollment PROMISe Enrollment 1 (Easy) PROMISe Enrollment 2 PROMISe Enrollment 3 (Intermediate) PROMISe Enrollment 4 PROMISe Enrollment 5 (Difficult) MAPIR Application MAPIR Application 1 (Easy) MAPIR Application 2 MAPIR Application 3 (Intermediate) MAPIR Application 4 MAPIR Application 5 (Difficult) Please describe how the various steps may be improved. Question Title * 7. How long did it take to complete the prep work per provider before applying? Less than 5 hour 5 to 10 hours Greater than 10 hours 1 to 3 days 3 to 7 days 1 to 2 weeks 2 to 4 weeks Greater than 1 month Other (please specify) Question Title * 8. How long did it take to complete the MAPIR application per provider? Less than 10 minutes 10 to 20 minutes 20 to 30 minutes 30 to 45 minutes Greater than 45 minutes Other (please specify) Question Title * 9. If you had a question during the application process, where did you obtain your answer? Check all that apply. MA HIT website CMS website MA HIT Support Center phone line MA HIT Support Center email PA Reach Other (please specify) Question Title * 10. If you contacted the Pennsylvania Medical Assistance Electronic Health Record Incentive Program support center via phone, rate the helpfulness of the support center. Not helpful Somewhat helpful Very helpful N/A Other (please specify) Question Title * 11. If you contacted the Pennsylvania Medical Assistance Electronic Health Record Incentive Program support center via email at RA-mahealthit@state.pa.us, rate the helpfulness of the support center. Not helpful Somewhat helpful Very helpful N/A Other (please specify) Question Title * 12. How would you improve the Medical Assistance EHR application process? Done