Planning & Building Services Customer Feedback

You can help maintain our high standards of customer service and quality development by telling us how we are doing. Your feedback will help us improve our operations in the Planning and Building Services Department. Please take a few minutes to let us know.

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* 1. Date and Time of Contact:

Date and Time of Contact

Date

Time

AM/PM

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* 2. Department providing service:

Planning Department

Building Department

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* 3. Purpose of Contact:

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* 4. Please let us know how we did.

	Exceeded expectations	Met expectations	Below expectations
Staff was courteous:	Staff was courteous: Exceeded expectations	Staff was courteous: Met expectations	Staff was courteous: Below expectations
Response was timely:	Response was timely: Exceeded expectations	Response was timely: Met expectations	Response was timely: Below expectations
Required information obtained:	Required information obtained: Exceeded expectations	Required information obtained: Met expectations	Required information obtained: Below expectations
Reasons for code/permit requirements explained clearly:	Reasons for code/permit requirements explained clearly: Exceeded expectations	Reasons for code/permit requirements explained clearly: Met expectations	Reasons for code/permit requirements explained clearly: Below expectations
Overall impression:	Overall impression: Exceeded expectations	Overall impression: Met expectations	Overall impression: Below expectations

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* 5. Do you have additional comments for the Planning & Building Services Director?

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* 6. If you would like the Director to contact you, or if you are interested in serving as a Customer Service/Process Improvement Advisor to the Planning & Building Services Department, please provide your contact information.

Name:

Email Address:

Phone Number:

For more information:
Website: www.ci.oswego.or.us
Email: planning@ci.oswego.or.us
Phone: 503-635-0290