User Experience Survey

 
For best results, please finish what you're doing on our website and then complete this survey. Your participation will help us to improve the site and should require less than 5 minutes. Thanks!
1. Please rate how well the site helps you find what you need. (1 = poor / 5 = excellent)
2. What is your role in visiting the site today?
3. How often do you visit this site?
4. If you have visited multiple times, what brings you back?
5. Which content or services did you use today?
6. Which program area(s) did you visit today?
7. Are the program description(s) that you've read clear? (1 = poor / 5 = excellent)
8. If you searched for information about our grants, did you find what you need?
9. If you've used our online application (Apply Online), please rate its ease of use. (1 = poor / 5 = excellent)
10. If you've used our online application (Apply Online), were the instructions clear? (1 = poor / 5 = excellent)
11. If you've used our online application (Apply Online), how much time did it require?
12. Was the time spent on the online application process appropriate to the task?
13. If you've contacted us by phone or email, please rate our response. (1 = poor / 5 = excellent)
14. Please share your overall feedback and/or suggestions for improvement.
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