Library Services Satisfaction Survey Question Title * 1. What best describes your role at Jones County Junior College? Student Faculty Staff Administration Alumni Community Member Question Title * 2. Where do you primarily access library resources? On campus Home Greene County center Jasper County center Wayne County center Other (please specify) Question Title * 3. If a current student, what type of program are you enrolled in? Academic Technical Vocational Not Applicable Question Title * 4. For what purpose(s) do you typically use the library? Class research Study Online coursework Group work Leisure reading Personal Research Meeting area for campus club or organization Other (please specify) Question Title * 5. Do you find the library space adequate for your academic needs? Yes No Question Title * 6. Do you find computer resources adequate to meet your academic needs? Yes No Question Title * 7. I typically use library computers for the following: (check all that apply) Research Email Canvas MyJones Quizzes Class work Entertainment Other (please specify) Question Title * 8. Do you need software for your classes that is not available in the library? Yes No Question Title * 9. If you answered yes to the previous question, what software do you need in order to complete coursework that is not currently installed on library computers? Question Title * 10. How would you rate the personal service that you have received in the JCJC Library? Excellent Good Fair Poor Not Applicable Helpfulness of library staff. Helpfulness of library staff. Excellent Helpfulness of library staff. Good Helpfulness of library staff. Fair Helpfulness of library staff. Poor Helpfulness of library staff. Not Applicable Courteousness of library staff. Courteousness of library staff. Excellent Courteousness of library staff. Good Courteousness of library staff. Fair Courteousness of library staff. Poor Courteousness of library staff. Not Applicable Ability to answer questions/solve problems. Ability to answer questions/solve problems. Excellent Ability to answer questions/solve problems. Good Ability to answer questions/solve problems. Fair Ability to answer questions/solve problems. Poor Ability to answer questions/solve problems. Not Applicable Question Title * 11. Is the library staff easy to approach for assistance? Yes No Sometimes Question Title * 12. If no in previous question, please explain. Question Title * 13. How satisfied are you with the following collections? Very Satisfied Satisfied Not Satisfied Have Not Used Library books (print) Library books (print) Very Satisfied Library books (print) Satisfied Library books (print) Not Satisfied Library books (print) Have Not Used Magazines Magazines Very Satisfied Magazines Satisfied Magazines Not Satisfied Magazines Have Not Used Newspapers Newspapers Very Satisfied Newspapers Satisfied Newspapers Not Satisfied Newspapers Have Not Used Ebooks (non-textbooks) Ebooks (non-textbooks) Very Satisfied Ebooks (non-textbooks) Satisfied Ebooks (non-textbooks) Not Satisfied Ebooks (non-textbooks) Have Not Used Question Title * 14. How often do you use the library's online catalog to find resources owned by the library? Rarely Once per semester 2-3 times per semester More than 3 times per semester Question Title * 15. How often do you use the library's online databases? Rarely Once per semester 2-3 times per semester More than 3 times per semester Question Title * 16. How difficult is it for you to find a useful resource from the library? Very Easy Easy Somewhat easy Difficult Not Applicable Question Title * 17. Do you access library databases from off campus? Yes No Question Title * 18. If you answered yes to the previous question, how easy is it for you to access online databases from off campus? Very easy Easy Somewhat Easy Difficult Not Applicable Question Title * 19. If you have additional comments or concerns, please list those below. Question Title * 20. Do you have any suggestions to enhance library resources and/or services? Done