Customer Service Feedback

At IU13, we believe that customer service is essential. So, let us know how we’re doing. Did you have a memorable experience or just “so-so”? Would you recommend our services to a friend or colleague?

Good, bad, (or somewhere in between) – we’d like to hear from you. So please let us know how we are doing, or how we can serve you better, by taking this brief 3-minute survey.

We appreciate you – and your feedback! Thank you!

Question Title

1. Choose which best describes you.

Question Title

2. Are you an IU13 Employee?

Question Title

3. From which program did you receive service?

Question Title

4. How did you interact with IU13?

Question Title

5. Please rate your level of satisfaction with these services.

  Exceeded Expectations Satisfied Somewhat Satisfied Unsatisfied
Services Provided

Question Title

6. Would you recommend this IU13 service to others?

Question Title

7. Please describe anything remarkable about the service IU13 provided, if applicable.

Question Title

8. How could your service from IU13 have been improved?

Question Title

9. Are there are any types of new services that you would like IU13 to offer?

Question Title

10. Would you like to speak with someone regarding your experience with IU13?

T