Thank you for taking part in the City of Johnson City's Analysis of Impediments to Fair Housing Survey. The information you provide is crucial to making housing choices better, more fair, and more affordable for all.

Please answer to the best of your ability. This survey is anonymous and will be used for information gathering purposes only.

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* 1. Business/agency name and contact information

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* 2. What housing services are offered by your business/agency?

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* 3. What type of advertising do you use?

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* 4. If appraisals are performed by your company, please check the factors that are considered:

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* 5. What are your application procedures?

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* 6. Does the application have to be filled out in person?

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* 7. Do you offer application services at any times other than regular business hours [evenings or weekends]?

  Yes No
Evening hours
Weekend hours

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* 8. Do you have an interviewer who can explain the application form to an applicant?

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* 9. What application provisions are made available for learning disabled and other persons with handicapped conditions (i.e., blind, deaf)?

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* 10. What provisions are made for non-English speaking clients?

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* 11. Are there varying approval times for housing loan applications? If so, what are they and what is the average approval time?

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* 12. How are people notified if they have been approved for a housing loan or purchase?

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* 13. Do you have an ongoing Community Reinvestment Program? If so, what are its components and how has your CRA program been used in the past?

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* 14. Does your business/agency have a certain number or percentage of loans that you can or must make to low and moderate income and minority households?

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* 15. Do you have any written "Affirmative Action Policies"?

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