1. Uses appropriate verbal and nonverbal communication.
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2. Responds appropriately and professionally.
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3. Uses therapeutic communications.
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4. Displays caring non-judgmental attitude.
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5. Informs responsible staff of patient status and reports timely.
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6. Informs staff of learning progress.
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7. Demonstrates critical thinking and problem solving skills in written care planning.
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8. Determines clients learning needs
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9. Teaches clients according to client needs.
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