Document Delivery Training Evaluation Form

To ensure quality and continuous improvement, Libraries Australia encourages direct feedback from course participants. We would appreciate your completion of this online evaluation form.
1. Name:
2. Your Library's NUC symbol:
3. Trainer:
List of trainers
Please select your trainer from the drop down menu.
4. Date of course:
5. How would you rate the following:
ExcellentAbove averageAverageBelow averagePoor
Overall course
Course presentation
Training guide
Online sessions/exercises
6. I am able to locate training logins and log in to the LADD Training database
7. I understand the ILRS code and interlibrary loan etiquette
8. I understand Copyright basics

I know how to...

9. edit my own Location
10. suspend my own Location
11. configure reciprocal arrangements
12. search for Locations

I understand how to perform a...

13. simple bib search in LADD
14. advanced bib search in LADD

When creating a request I understand...

15. the difference between a loan and a copy
16. the authorisation status must be 'To be authorised'
17. that I only need to fill in fields I require
18. how to use the blank loan request form

I am aware that when the 'Check Manual' error message occurs...

19. it is because the request has reached the end of the rota without being supplied
20. I can create a new request using the Request Action button

I know how to...

21. cancel a request
22. renew a request
23. complete a request
24. I know how to change a 'For Manual Authorisation' request to a 'To Be Authorised' request
25. I know the difference between 'Our Number' and 'Their Number'

I know how to...

26. find requests requiring action
27. find requests that have not been supplied
28. find requests that have completed the ILL cycle
29. When shipping an item I know how to enter an amount into the Base Cost field and click on the 'Caluclate New Cost' button
30. As a responder I know when to action a request with Answer Conditional
31. I understand how to use Work Queues to find requests that require actions
32. I know how to bulk print requests

I know how to...

33. create a request so that it can be supplied by DocStore
34. attach documents using DocStore
35. access documents sent via DocStore
36. I understand how the 'History trail' works
37. I understand how to extract reports about my ILL activity using the Report function
38. I know where to find the LADD User Guides
39. What was the best aspect of the training?
40. Were there any areas of the training that could be improved?
41. I would like to have spent more time learning about...
42. Would you recommend this training to others? Why/why not?
43. Do you have any further comments?

Thank you very much for taking the time to complete this evaluation form.

Should you have any further comments about the standard of training you have received please contact the Libraries Australia Help Desk:

Online: via our enquiry form
Phone: 1800 026 155
Fax: 02 6273 1180
Mail: National Library of Australia Parkes Place, Canberra ACT 2600

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