DFES Alerts and Warnings Website Survey

DFES would like your feedback on the Emergency Alerts and Warnings component of our website. Your feedback will assist DFES to improve the usability of online services that provide emergency information to the WA community.

The survey consists of 14 questions and should take approximately 5 minutes to complete. It is anonymous and will remain confidential. For more information refer to our Privacy Statement.

If you have any questions regarding the survey or would like to request a printable copy, please email webmaster@dfes.wa.gov.au.

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* 1. Where do you live?

Perth Metropolitan Area

Regional Western Australia

Interstate

Outside Australia

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* 2. What is the name of your suburb, town or location?

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* 3. If you live in Western Australia what is the name of your Region?

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* 4. If you live in Western Australia, what is the name of your Local Government area?

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* 5. What is your age range?

Under 18 years old

19-24

25-39

40-59

Above 60 years old

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* 6. How did you find our website today?

I typed in the address

I used a search engine

I was referred by another website

I used social media (eg facebook, twitter etc)

Other

If other, please specify

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* 7. Under what circumstances have you accessed emergency alerts and warnings via the DFES website?

When there was a threat to my home or neighbourhood. eg bushfire or storm warning.

When there was a threat to someone I know. eg bushfire or storm warning.

There was no threat to me or anyone I know, but I heard warnings in the media and wanted to learn more information.

Other

If other, please specify

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* 8. Are you aware that the DFES website provides emergency information to the WA community for the following hazards;

	Yes	No
Fire	Fire Yes	Fire No
Storm	Storm Yes	Storm No
Cyclone	Cyclone Yes	Cyclone No
Flood	Flood Yes	Flood No
Earthquake	Earthquake Yes	Earthquake No
Tsunami	Tsunami Yes	Tsunami No

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* 9. Currently Alerts and Warnings are categorised by Local Government Area and/or DFES Region on the website. How do you prefer to find information about where you live or work?

Categorised by my Local Government Area (e.g. Shire of Northam, City of Cockburn),

Categorised by my region (e.g. Perth Metropolitan Area, Pilbara, South West)

No preference

Other

If other, please specify

<abbr class="noborder">Based on your experience of accessing Alerts and Warnings information on the DFES website, please rate the following statements (Questions 10-12);

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* 10. The Alerts and Warnings information on the DFES website is:

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Relevant to the WA community	Relevant to the WA community Strongly Disagree	Relevant to the WA community Disagree	Relevant to the WA community Neutral	Relevant to the WA community Agree	Relevant to the WA community Strongly Agree
Relevant to me	Relevant to me Strongly Disagree	Relevant to me Disagree	Relevant to me Neutral	Relevant to me Agree	Relevant to me Strongly Agree
Accurate	Accurate Strongly Disagree	Accurate Disagree	Accurate Neutral	Accurate Agree	Accurate Strongly Agree
Useful	Useful Strongly Disagree	Useful Disagree	Useful Neutral	Useful Agree	Useful Strongly Agree
Concise	Concise Strongly Disagree	Concise Disagree	Concise Neutral	Concise Agree	Concise Strongly Agree
Reliable	Reliable Strongly Disagree	Reliable Disagree	Reliable Neutral	Reliable Agree	Reliable Strongly Agree
Timely	Timely Strongly Disagree	Timely Disagree	Timely Neutral	Timely Agree	Timely Strongly Agree

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* 11. The DFES website:

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
is easy to navigate to source the information I need.	is easy to navigate to source the information I need. Strongly Disagree	is easy to navigate to source the information I need. Disagree	is easy to navigate to source the information I need. Neutral	is easy to navigate to source the information I need. Agree	is easy to navigate to source the information I need. Strongly Agree
is the best place for emergency information.	is the best place for emergency information. Strongly Disagree	is the best place for emergency information. Disagree	is the best place for emergency information. Neutral	is the best place for emergency information. Agree	is the best place for emergency information. Strongly Agree
is the only place I source emergency information.	is the only place I source emergency information. Strongly Disagree	is the only place I source emergency information. Disagree	is the only place I source emergency information. Neutral	is the only place I source emergency information. Agree	is the only place I source emergency information. Strongly Agree

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* 12. The maps provided for warning areas:

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
are useful to me.	are useful to me. Strongly Disagree	are useful to me. Disagree	are useful to me. Neutral	are useful to me. Agree	are useful to me. Strongly Agree
display symbols that are easy to read.	display symbols that are easy to read. Strongly Disagree	display symbols that are easy to read. Disagree	display symbols that are easy to read. Neutral	display symbols that are easy to read. Agree	display symbols that are easy to read. Strongly Agree
are my preferred way to access emergency information.	are my preferred way to access emergency information. Strongly Disagree	are my preferred way to access emergency information. Disagree	are my preferred way to access emergency information. Neutral	are my preferred way to access emergency information. Agree	are my preferred way to access emergency information. Strongly Agree

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* 13. Overall, how satisfied are you with the Alerts and Warnings information on the DFES website?

Very satisfied

Moderately satisfied

Unsatisfied

Very unsatisfied

Very satisfied

Moderately satisfied

Unsatisfied

Very unsatisfied

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* 1. Where do you live?

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* 2. What is the name of your suburb, town or location?

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* 3. If you live in Western Australia what is the name of your Region?

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* 4. If you live in Western Australia, what is the name of your Local Government area?

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* 5. What is your age range?

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* 6. How did you find our website today?

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* 7. Under what circumstances have you accessed emergency alerts and warnings via the DFES website?

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* 8. Are you aware that the DFES website provides emergency information to the WA community for the following hazards;

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* 9. Currently Alerts and Warnings are categorised by Local Government Area and/or DFES Region on the website. How do you prefer to find information about where you live or work?

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* 10. The Alerts and Warnings information on the DFES website is:

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* 11. The DFES website:

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* 12. The maps provided for warning areas:

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* 13. Overall, how satisfied are you with the Alerts and Warnings information on the DFES website?

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* 14. Is there any other feedback, or suggestions for improvement, you would like to make about Alerts and Warnings information on the DFES website?