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DC Circulator Website
The following survey aims to gather customer feedback on the effectiveness of the Circulator website (www.dccirculator.com), as we are currently looking at ways to improve it. Your responses are much appreciated!
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1.
Which age group do you belong to?
(Required.)
Less than 18
18-24
25-34
35-49
50-65
66+
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2.
Which of these best describes you?
(Required.)
I live in DC
I live and work in DC
I work in DC, but I live elsewhere in the Greater Washington Region
I live and work in the Greater Washington Region
I live and work outside of the Greater Washington Region
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3.
On average, how often do you ride the DC Circulator?
(Required.)
Daily
Several times a week
Weekly
Less often
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4.
Do you use any of the DC Circulator’s mobile or online applications? (You may click more than one)
(Required.)
Facebook
Twitter
Where is My Bus?
None of the above
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5.
Which type of information on the DC Circulator website is useful to you? (You may click more than one)
(Required.)
How-to-ride information
Arrival times
Maps
Route changes
See the Sights
Other (please specify)
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6.
What type of information on the DC Circulator website is NOT useful to you? (You may click more than one)
(Required.)
How-to-ride information
Arrival times
Maps
Route changes
See the Sights
Other (please specify)
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7.
What features would be useful to you that are currently not on the DC Circulator website? (You may click more than one)
(Required.)
A link to the Where is My Bus? application
Links to other DC transit websites, such as WMATA, goDCgo, Capital Bikeshare
Service alerts on the DC Circulator’s homepage
Clearer information the ‘See the Sights’ page of the DC Circulator website
A new design and layout of the DC Circulator website
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8.
Which type of interface do you prefer to use when looking at the Google-powered route maps?
(Required.)
Street map
Satellite imagery
Street map with terrain
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9.
The layout of information on the DC Circulator website is clear, which makes it easy to find the information I need:
(Required.)
Strongly agree
Somewhat agree
Neutral
Somewhat disagree
Strongly disagree
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10.
Overall, I am satisfied with the DC Circulator website:
(Required.)
Strongly agree
Somewhat agree
Neutral
Somewhat disagree
Strongly disagree