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* 1. I would refer my friends and family to Davis Orthodontics

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* 2. Patients are always seated on time for appointments

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* 3. Patients do NOT wait to be seen by the doctor

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* 4. The clinical staff is friendly and helpful

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* 5. The doctors are knowledgeable and skillful

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* 6. The doctors are friendly and helpful

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* 7. Treatment has been comfortable in my mouth

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* 8. You were informed frequently about the progress of your treatment

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* 9. Treatment was completed within the originally estimated time frame

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* 10. Financial arrangements were satisfactory

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* 11. Incoming phone calls were answered promptly

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* 12. The front desk staff is friendly and cooperative

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* 13. Getting appointments when desired is NOT difficult

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* 14. The office is always clean

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* 15. The overall experience was terrific

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* 16. I am thrilled with my smile

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* 17. Overall self esteem has improved due to orthodontic treatment

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* 18. How could we make your experience more enjoyable?

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* 19. What do you like best about this practice?

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* 20. How can we make our contests and incentive programs better?

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* 21. If there is anyone you would like to call out specifically, please do so

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