Counselling Service - Student Feedback Survey

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1. What is your student Library Card Number?

This will not be used to identify you but does allow us to anonymously profile service users age,gender,faculty etc.
We will record that you have provided feedback and won't ask you again. Thank you!
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2. What was the name of the counsellor you saw?
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3. Before coming to counselling
DefinitelyLargelySomewhatSlightlyNot at all
Had you considered leaving University?
Were the concerns you brought affecting your studies?
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4. How well has Counselling helped you with regard to the following?
Helped GreatlyHelped ReasonablyHelped SlightlyHindered SlightlyWorseMuch Worse
How you feel about yourself and your general mood?
Working through the issues which brought you to counselling?
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5. For each statement below, please state how much you agree or disagree with each one:-
Agree StronglyAgreeAgree SlightlyDisagree SlightlyDisagreeDisagree Strongly
I found the counsellor helpful
I had enough meetings with the counsellor
Receiving counselling has helped me to stay at University
Receiving counselling helped my academic performance
It was straight-forward to access the service and be offered an appointment
I found filling in the paperwork and forms useful
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6. Where 0 represents where you were at the start of counselling, please select a number to indicate where you feel you are now?
(-10 would means things have got a lot worse, +10 would mean things have got a lot better)
7. Please tell us anything about your experience of using our service, including any aspects of the service which you think could be improved or changed.
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