Exit this Survey Member Feedback Survey Question Title * 1. How long have you been a member with Coventry Health Care of Florida? Less than 6 months 6 months - 2 years More than 2 years Question Title * 2. How would you rate your health care benefit documents? Excellent Good Satisfactory Fair Poor Not applicable Question Title * 3. How would you rate your understanding of benefits that may have certain limitations? Excellent Good Satisfactory Fair Poor Not applicable Question Title * 4. How well did we explain how to choose and make an appointment with a provider that is in the plan's network? Excellent Good Satisfactory Poor Not applicable Question Title * 5. Our nurses and medical directors continually assess medical necessity and level of care provided to you during and after treatment. This is called "Utilization Management". Was this information explained clearly? Yes No Not applicable Question Title * 6. If you have prescription drug coverage, how would you rate the ease in getting information on pharmacy management procedures and coverage information on a specific medication? Excellent Good Satisifactory Fair Poor Not applicable Question Title * 7. How would you rate your understanding of Coventry Health Care's privacy policy, which explains the collection, use, and disclosure of personal health information? Excellent Good Satisfactory Fair Poor Not applicable Submit response >>
