1. Was today your first visit to this site, or have you been here before?
2. Overall, how would you rate your experience at this site today?

3. Were you able to log in to your account successfully in your first attempt?
4. (REQUIRED) What was your primary reason for visiting this site?
5. Were you able to fully resolve all of the issues that prompted you to visit this site?
6. Are you:
7. What year were you born?
8. What state (or location) do you live in?
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