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In an effort to improve our service we ask that you take a few minutes and fill out the following survey. Your insights help us to improve our service. All information is confidential.

If you would like to request maintenance service to your apartment please use our on-line maintenance request service at www.thecopleygroup.com or call 617 536 9339.

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* 1. Please rate The Copley Group’s application process?

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* 2. From the menu below please select the brokerage company that you worked with?

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* 3. How would you describe the performance of the broker and brokerage company you worked with?

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* 4. When you applied for your Copley apartment did you receive a copy of your application?

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* 5. Did you receive a gift bag upon moving into your new apartment?

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* 6. How would you describe the condition of your apartment when you moved in?

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* 7. How would you describe the cleanliness of your apartment when you moved in?

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* 8. Were all of the maintenance issues or service requests which you listed on the Resident Inspection Report addressed prior to moving into your new apartment?

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* 9. Did the broker with whom you worked make any promises to you regarding the condition of your new apartment which were not addressed upon move-in?

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* 10. How did you first hear about The Copley Group's apartments?

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* 11. Please provide us with your contact information.

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