Cable Subscriber Response

We’ve been alerted by some cable subscribers that they are experiencing technical issues with some of the programming on our Brooklyn Public Network channels.

We know it’s a systematic problem, most often centered on broadcast in the areas served by Cablevision, but we want to know more about any technical problems you’ve seen yourself or heard about from others, no matter what company provides your cable.

In order to fully address these issues, we need your help identifying what problems viewers are having, where they are having them and when.

Please fill out the following survey and ask your friends and neighbors to do the same.

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* 1. Please tell us the name of your cable provider.

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* 2. Are you experiencing any of these issues with our channels? (Please check all that apply)

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* 3. When are you experiencing problems with our channels? Please be as specific as possible and list dates and times.

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* 4. Your first name:

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* 5. Your last name:

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* 6. Address where you are experiencing channel issues:

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* 7. Zip Code

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* 8. Telephone number to best reach you:

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* 9. Your email address:

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* 10. Have you contacted your cable provider to alert them to your issue?

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* 11. If "Yes," how did they follow-up?

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